Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brock Hodge

Carbondale,IL

Summary

Reliable and observant with a strong sense of responsibility and an upbeat attitude. I have an extensive Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring a safe and secure environment with a focus on continuous improvement of safety procedures tailored to minimize any potential workplace hazards.

Overview

7
7
years of professional experience

Work History

Security Officer

SIH, Memorial Hospital of Carbondale
04.2024 - Current
  • Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Act quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrol and monitor premises in company vehicle, and by foot.
  • Provide excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Ensure all SIH employees are adhering to SIH Policy and proactively spotting issues that may be hazardous within the work environment
  • Knowledge in company procedure utilized in a multitude of potential scenarios to spot potential hazards or issues requiring further investigation or action abiding by SIH policy
  • Write detailed and informative daily reports narrating what was encountered throughout a shift and whether workplace violence or any injuries on property had occured


Road Patrol Field Supervisor

Securitas
10.2022 - 11.2023
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Met with customers to resolve issues and build productive relationships.
  • Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.
  • Created and implemented plans to maximize efficiency of workers.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.

U.S. Army Military Poilce

US Army
04.2018 - 12.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

No Degree - Policing

Military Police Acadamy
FT. Leonardwood
05-2017

High School Diploma -

Johnston City Highschool
Johnston City, IL
05-2017

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • Superior customer service
  • Emergency response
  • Access control
  • Patrol operations
  • Relationship building and management
  • Conflict de-escalation
  • Conflict resolution techniques
  • Threat assessment
  • Visitor tracking
  • Threat management
  • Crisis management
  • Emergency management
  • Military experience
  • Law enforcement background
  • Crisis intervention training
  • Workplace violence prevention
  • Workplace safety
  • OSHA standards

Languages

English
Full Professional

Timeline

Security Officer

SIH, Memorial Hospital of Carbondale
04.2024 - Current

Road Patrol Field Supervisor

Securitas
10.2022 - 11.2023

U.S. Army Military Poilce

US Army
04.2018 - 12.2021

No Degree - Policing

Military Police Acadamy

High School Diploma -

Johnston City Highschool
Brock Hodge