Reliable and observant with a strong sense of responsibility and an upbeat attitude. I have an extensive Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring a safe and secure environment with a focus on continuous improvement of safety procedures tailored to minimize any potential workplace hazards.
Overview
7
7
years of professional experience
Work History
Security Officer
SIH, Memorial Hospital of Carbondale
04.2024 - Current
Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Act quickly during emergency situations to reduce opportunity for damage and injury.
Patrol and monitor premises in company vehicle, and by foot.
Provide excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Ensure all SIH employees are adhering to SIH Policy and proactively spotting issues that may be hazardous within the work environment
Knowledge in company procedure utilized in a multitude of potential scenarios to spot potential hazards or issues requiring further investigation or action abiding by SIH policy
Write detailed and informative daily reports narrating what was encountered throughout a shift and whether workplace violence or any injuries on property had occured
Road Patrol Field Supervisor
Securitas
10.2022 - 11.2023
Monitored employee performance for compliance with regulations and policies.
Supervised field operations teams to complete projects within established timelines.
Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
Resolved customer complaints to maintain satisfaction and loyalty.
Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
Presented weekly and monthly performance reports to demonstrate team progress.
Met with customers to resolve issues and build productive relationships.
Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.
Created and implemented plans to maximize efficiency of workers.
Established and enforced safety regulations, procedures and standards for construction and extraction workers.
U.S. Army Military Poilce
US Army
04.2018 - 12.2021
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Proved successful working within tight deadlines and a fast-paced environment.
Learned and adapted quickly to new technology and software applications.
Adaptable and proficient in learning new concepts quickly and efficiently.
Strengthened communication skills through regular interactions with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Policing
Military Police Acadamy
FT. Leonardwood
05-2017
High School Diploma -
Johnston City Highschool
Johnston City, IL
05-2017
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
Detail-oriented
Superior customer service
Emergency response
Access control
Patrol operations
Relationship building and management
Conflict de-escalation
Conflict resolution techniques
Threat assessment
Visitor tracking
Threat management
Crisis management
Emergency management
Military experience
Law enforcement background
Crisis intervention training
Workplace violence prevention
Workplace safety
OSHA standards
Languages
English
Full Professional
Timeline
Security Officer
SIH, Memorial Hospital of Carbondale
04.2024 - Current
Road Patrol Field Supervisor
Securitas
10.2022 - 11.2023
U.S. Army Military Poilce
US Army
04.2018 - 12.2021
No Degree - Policing
Military Police Acadamy
High School Diploma -
Johnston City Highschool
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