Brock Hodge
Carbondale,IL
Summary
Reliable and observant with a strong sense of responsibility and an upbeat attitude. I have an extensive Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring a safe and secure environment with a focus on continuous improvement of safety procedures tailored to minimize any potential workplace hazards.
Overview
7
7
years of professional experience
Work History
Security Officer
SIH, Memorial Hospital of Carbondale
04.2024 - Current
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Patrol and monitor premises in company vehicle, and by foot.
- Provide excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Ensure all SIH employees are adhering to SIH Policy and proactively spotting issues that may be hazardous within the work environment
- Knowledge in company procedure utilized in a multitude of potential scenarios to spot potential hazards or issues requiring further investigation or action abiding by SIH policy
- Write detailed and informative daily reports narrating what was encountered throughout a shift and whether workplace violence or any injuries on property had occured
Road Patrol Field Supervisor
Securitas
10.2022 - 11.2023
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Met with customers to resolve issues and build productive relationships.
- Conducted regular training sessions for staff, elevating their skills and knowledge in field operations.
- Created and implemented plans to maximize efficiency of workers.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
U.S. Army Military Poilce
US Army
04.2018 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Policing
Military Police Acadamy
FT. Leonardwood05-2017
High School Diploma -
Johnston City Highschool
Johnston City, IL05-2017
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Emergency response
- Access control
- Patrol operations
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Visitor tracking
- Threat management
- Crisis management
- Emergency management
- Military experience
- Law enforcement background
- Crisis intervention training
- Workplace violence prevention
- Workplace safety
- OSHA standards
Languages
English
Full Professional
Timeline
Security Officer
SIH, Memorial Hospital of Carbondale
04.2024 - Current
Road Patrol Field Supervisor
Securitas
10.2022 - 11.2023
U.S. Army Military Poilce
US Army
04.2018 - 12.2021
No Degree - Policing
Military Police Acadamy
High School Diploma -
Johnston City Highschool
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