Brock Marchello

Castle Dale

Summary

Dedicated professional with strong communication and task delegation skills. Experience in ensuring health and safety compliance while optimizing operations, aimed at fostering a safe and productive work environment.

Overview

years of professional experience

Work History

Shop Manager

Tire King

Price

10.2024 - Current

Oversaw daily shop operations, ensuring efficient service delivery and customer satisfaction.
Trained and mentored staff on tire installation, balancing safety protocols with operational efficiency.
Implemented inventory management systems to optimize stock levels and reduce excess inventory.
Analyzed sales data to identify trends, driving strategic decisions for product offerings and promotions.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Implemented store policies and procedures to remain compliant with corporate guidelines.
Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.

Owner/Operator

Harmon Management

Salt Lake City, UT

07.1992 - Current

Oversaw daily operations, ensuring efficient workflow and optimal resource allocation.
Developed operational strategies to enhance service delivery and customer satisfaction.
Managed budgeting and financial forecasting to maintain profitability and reduce costs.
Implemented training programs for staff, fostering skill development and team cohesion.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Kept all building areas and equipment functional and well-organized to promote business performance.
Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Operated with safety and skill to avoid accidents and delays.

Education

Commercial Food Hygiene Manager Certificate -

Serve Safe