Brock Murphy
Grand Rapids,MI
Summary
Reliable Environmental Services Tech dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for patients, overseeing 12 patient rooms, six open areas, and ensuring stocking. Positive and energetic professional comfortable working with minimal supervision.
Overview
12
12
years of professional experience
Work History
Environmental Services Technician
Corewell Health, Butterworth Hospital
02.2024 - Current
- Maintained patient and hospital confidentiality.
- Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Followed specific cleaning schedules based on patient needs.
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
- Reduced cross-contamination risks by thoroughly sanitizing high-touch surfaces in patient rooms and common areas.
- Contributed to infection control efforts by adhering to strict sanitation protocols during cleaning tasks.
Retail Sales Team Lead
Crocs
07.2023 - 01.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Families Together Building Solutions Worker
Wellspring Lutheran Services
01.2022 - 05.2023
- Supported clients and families with empathy and compassion during difficult times.
- Interviewed clients to assess needs and determine most suitable needs and services.
- Offered community resource guidance to clients to meet family needs for assistance.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Conducted home visits to assess living environment and facilitate access to necessary resources
- Monitored clients' progress and adapted treatment plans to meet changing needs
Social Work Intern
University of Alabama, University Medical Center
08.2021 - 12.2021
- Completed intakes, assessments, and managed over 25 cases independently
- Participated in daily team meetings and weekly supervision
- Worked in various areas of a medical clinic such as, Family Medicine and Geriatric clinics.
- Offered community resource guidance to clients to meet family needs for assistance
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations
Student
University of Alabama School of Social Work
08.2016 - 12.2021
- Relevant classes include, Practice with Individuals & Families, Addiction in the Family, Juvenile Delinquency, Adolescent Development, and Treatment for Addictive Disorders
Phoenix House
02.2018 - 04.2018
- Gained valuable experience in how a halfway house is run and how to interact with individuals dealing with substance abuse disorders and alcoholism
Customer Service
Whipker's Market and Greenhouse Inc
03.2012 - 10.2017
- Maintained detailed knowledge of inventory to provide customers with best solutions
- Demonstrated adaptability and teamwork in assisting as needed throughout store
Education
Bachelor of Social Work - Social Work, Addiction & Recovery
The University of Alabama
Tuscaloosa, AL12.2021
Skills
- Dynamic Communication Skills
- Staff Meetings
- Customer Relations
- Stockroom Upkeep
- Patient Communication
- Cleaning and sanitizing
- Chemical Handling
- Mopping and sweeping
Timeline
Environmental Services Technician
Corewell Health, Butterworth Hospital
02.2024 - Current
Retail Sales Team Lead
Crocs
07.2023 - 01.2024
Families Together Building Solutions Worker
Wellspring Lutheran Services
01.2022 - 05.2023
Social Work Intern
University of Alabama, University Medical Center
08.2021 - 12.2021
Phoenix House
02.2018 - 04.2018
Student
University of Alabama School of Social Work
08.2016 - 12.2021
Customer Service
Whipker's Market and Greenhouse Inc
03.2012 - 10.2017
Bachelor of Social Work - Social Work, Addiction & Recovery
The University of Alabama
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