- Long-distance running
- Creating exercise content
- Enjoy participating in local run clubs for overall physical and mental well-being
Brock Murphy
Overland Park,KS
Summary
Professional banker skilled in customer relationship management, financial advising, and transaction processing. Proven track record in delivering client-focused solutions and meeting business objectives. Known for strong teamwork, adaptability, and communication skills. Adept at leveraging financial tools and resources to drive results and ensure client satisfaction.
Overview
5
5
years of professional experience
Work History
Personal Banker
UMB Bank
Olathe, Kansas
02.2025 - Current
- Executed daily transactions accurately, ensuring compliance with bank policies and regulations.
- Multitasked by blending high-volume administrative tasks, such as data entry and compliance, with relationship-driven sales, customer service, and problem-solving.
- Collaborated with team members to resolve complex client inquiries effectively and promptly.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Merchandiser
Heartland Coca-Cola
Lenexa, Kansas
03.2024 - 12.2024
- Organized product displays to increase visibility and draw customer attention, resulting in improved sales engagement.
- Inspected merchandise for quality, ensuring compliance with company standards to maintain brand reputation.
- Executed promotional setups per corporate guidelines and timelines, facilitating successful marketing campaigns.
Bartender
Hyvee Market Grill
Overland Park, Kansas
08.2021 - 02.2024
- Guided customers through drink options and menu pairings to elevate overall dining experience.
- Mixed and prepared beverages tailored to customer preferences and consistent with standard recipes.
- Delivered exceptional customer service to enhance customer satisfaction in fast-paced dining environment.
Education
Bachelor of Science - Marketing
Kansas State University
Manhattan, KS05-2023
Skills
- Customer service
- Attention to detail
- Interpersonal skills
- Banking policies and procedures
- Regulatory compliance
- Financial advising
- Account management
- Cross-selling products
Accomplishments
- Received a superior branch review score 95.31% on annual branch audit boosted by perfect score on compliance quiz.
- Welcomed hundreds of new customers through UMB's acquisition of Bank of Blue Valley by creating a strong impression.
Interests
Timeline
Personal Banker
UMB Bank
02.2025 - Current
Merchandiser
Heartland Coca-Cola
03.2024 - 12.2024
Bartender
Hyvee Market Grill
08.2021 - 02.2024
Bachelor of Science - Marketing
Kansas State University