Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brock OMalley

Independence

Summary

Results-driven Field Technician with strong skills in network connectivity, equipment installation, and troubleshooting. Proven track record in managing multiple locations while delivering exceptional customer service.

Overview

6
6
years of professional experience

Work History

Field Tech

Silver Linings Technology
01.2025 - Current

Experienced Field Technician serving as the sole on-site IT support resource for 30+ locations across three states, responsible for maintaining end-user technology, network equipment, printers, phones, and site operations while independently managing travel, troubleshooting, vendor coordination, and urgent technical support needs.

Salesperson

Turn5
04.2020 - 12.2020

Achieved over $600,000 in automotive parts sales over 7 months through product knowledge, customer service, and accurate parts sourcing for retail and commercial customers.

Education

Bachelor of Science - Computer Science

Southern New Hampshire University
Manchester, NH
08-2025

Skills

  • Network connectivity
  • Equipment installation
  • Field operations
  • Professional communication
  • Data collection
  • Diagnostic testing
  • Hardware repair

Timeline

Field Tech

Silver Linings Technology
01.2025 - Current

Salesperson

Turn5
04.2020 - 12.2020

Bachelor of Science - Computer Science

Southern New Hampshire University
Brock OMalley