Brock Sullivan
La Crosse,WI
Summary
Experienced with resolving customer issues efficiently and courteously. Utilizes problem-solving techniques to enhance customer satisfaction and loyalty. Track record of maintaining calm and professional demeanor in high-pressure situations.
Overview
6
6
years of professional experience
Work History
Facilites Manager
University of Minnesota - Twin Cities
09.2025 - Current
- Maintained cleanliness and sanitation in all areas, ensuring compliance with safety regulations.
- Operated cleaning equipment including floor scrubbers and pressure washers efficiently.
- Conducted routine inspections to identify maintenance needs and prevent hazards.
Customer/Food Service Worker
Kwik Trip
05.2025 - Current
- Assisted in inventory management by tracking supplies and minimizing waste during food preparation.
- Collaborated with team members to maintain cleanliness and organization of workstations throughout shifts.
- Trained new staff on food safety protocols and operational procedures to enhance overall efficiency.
- Resolved customer inquiries and complaints, enhancing overall customer satisfaction and loyalty.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
Seasonal Sanitation Worker
Kwik Trip Bread and Bun Factory
05.2024 - 08.2024
- Operated cleaning machinery to maintain sanitary conditions in production areas.
- Inspected equipment and facilities daily for cleanliness and operational efficiency.
- Collaborated with team members to ensure compliance with health and safety regulations.
- Trained new staff on sanitation procedures and equipment usage protocols.
Assistant Dance Instructor
La Crosse Dance Centre
09.2019 - 04.2024
- Instructed students in foundational dance techniques, enhancing skill development and performance quality.
- Assisted lead instructors with choreography preparation, ensuring seamless class execution and student engagement.
Education
Bachelor of Arts - Business Economics
University of Minnesota
Minneapolis, MN05-2028
High School Diploma -
Onalaska High School
Onalaska, WI05-2025
Skills
- Building maintenance
- Building inspections
- Customer service
- Reliability and punctuality
- Quick learner
- Multitasking
- Safety awareness
- Group coordination
Timeline
Facilites Manager
University of Minnesota - Twin Cities
09.2025 - Current
Customer/Food Service Worker
Kwik Trip
05.2025 - Current
Seasonal Sanitation Worker
Kwik Trip Bread and Bun Factory
05.2024 - 08.2024
Assistant Dance Instructor
La Crosse Dance Centre
09.2019 - 04.2024
Bachelor of Arts - Business Economics
University of Minnesota
High School Diploma -
Onalaska High School