Brock Tice
Milan,OH
Summary
I am an aspiring cybersecurity professional with a solid foundation in network security, incident response, and threat analysis. Throughout my studies and personal projects, I have developed keen understanding of security principles and best practices.
Overview
3
3
years of professional experience
Work History
Pizza Delivery Driver
Jims Pizza Box
07.2023 - Current
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Host
Sidelines Bar and Grill
05.2021 - 08.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Backed up servers by checking on tables and retrieving items for guests.
Education
Cyber And Information Security
Lorain County Community College
Elyria, OH05.2025
High School Diploma -
Norwalk Saint Paul, Highschool
Norwalk, OH05.2023
Skills
- Customer Service
- Customer Communication
- Dedicated Team Player
- Time Management
- Late Shift Availability
- Quick Learner
- Problem-Solving
- Hardworking and Responsible
Timeline
Pizza Delivery Driver
Jims Pizza Box
07.2023 - Current
Host
Sidelines Bar and Grill
05.2021 - 08.2021
Cyber And Information Security
Lorain County Community College
High School Diploma -
Norwalk Saint Paul, Highschool
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