Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Brock Van Oort

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

5
5
years of professional experience

Work History

Cashier

Arbys Restaurant
09.2018 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Supervisor

Grand Falls Casino Resort
05.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.

Education

Bachelor of Science - Finance

Southwest Minnesota State University
Marshall, MN
05.2026

Skills

  • Vendor Coordination
  • Labor Cost Controls
  • Staff Development
  • Market Growth
  • Guest Relations

Languages

Spanish
Limited Working

Timeline

Supervisor

Grand Falls Casino Resort
05.2021 - Current

Cashier

Arbys Restaurant
09.2018 - 05.2021

Bachelor of Science - Finance

Southwest Minnesota State University

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Brock Van Oort