Brock Z
Wichita
Summary
Adept at streamlining operations and enhancing efficiency, as demonstrated at Peony Health and Beauty, I bring a proven track record in document management and exceptional customer service. My expertise includes negotiating with vendors to ensure financial stability and implementing cost-saving strategies, alongside a strong ability to manage schedules and files effectively.
Overview
6
6
years of professional experience
Work History
Business Secretary
Peony Health and Beauty
03.2023 - Current
- Expedited daily operations through the efficient handling of phone calls, emails, correspondence delivery while maintaining a professional demeanor.
- Implemented cost-saving measures by negotiating optimal contract terms with vendors ensuring overall financial stability.
- Enhanced office efficiency by implementing document management systems and streamlining communication channels.
- Increased customer satisfaction rates by promptly addressing concerns, complaints, or requests for assistance from clients or stakeholders.
Team Member
Walmart
11.2023 - 11.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Head Lifeguard
Burlington Recreation Center
05.2019 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Education
Associate In Engineering Technology - Automotive Engineering
Wichita State University
Wichita, KSDiploma - General Studies
Burlington High School
Burlington, KS05.2022
Skills
- File organization
- Scheduling appointments
- Document management
- Calendar management
Timeline
Team Member
Walmart
11.2023 - 11.2024
Business Secretary
Peony Health and Beauty
03.2023 - Current
Head Lifeguard
Burlington Recreation Center
05.2019 - 08.2023
Associate In Engineering Technology - Automotive Engineering
Wichita State University
Diploma - General Studies
Burlington High School
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