Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Broderick Carver

Sioux Falls,SD

Summary

I have a solid history with customer service, sales, and retail. With that I have always been a trusted person with cash handling and operating cash register systems. I work well in teams and have strong leadership skills. I like to be the one to organize the most efficient way for the team to get things done.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Lead Manager

Walgreens
Sioux Falls, SD
08.2020 - 02.2022
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • manage the Photo department (printing and getting to the appropriate customer)
  • Assist the pharmacy with any needs they may have such as filling prescriptions and checking out customers
  • Help train new hire on managers to understand the duties of a manager and how we run the store.

Deli Associate

Friendly's Fuel Stop
Baltic, SD
12.2018 - 02.2020
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Properly prep, label, and store frozen foods to be used during the following day
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Prepare food to be held in the hot hold for non-order customers, as well be prepared to take larger orders over the phone
  • Cleaned and sanitized dishes and utensils, consistently keeping the necessary equipment available for others and myself

Sales Associate

Sunglass Hut
Sioux Falls, SD
11.2016 - 09.2018
  • Greet every customers using discovery questions so the customer may be assisted in the best way possible
  • Properly process product returns, assisting customers with finding alternative merchandise to meet needs
  • Implemented up-selling strategies such as recommending accessories and complementary purchases such as additional cases, cleaning products, and protective products

Education

High School Diploma -

Washington High School
Sioux Falls, SD
05.2012

Skills

  • Excellent Communication
  • Teamwork and Collaboration
  • Self-Motivated
  • Multitasking Abilities
  • Dependable and Responsible
  • Planning and Coordination
  • Organization and Time Management
  • Analytical and Critical Thinking

Certification

Serve Safe Manager Certification

Pharmacy Certification

Timeline

Shift Lead Manager

Walgreens
08.2020 - 02.2022

Deli Associate

Friendly's Fuel Stop
12.2018 - 02.2020

Sales Associate

Sunglass Hut
11.2016 - 09.2018

High School Diploma -

Washington High School

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Broderick Carver