Summary
Overview
Work History
Education
Skills
Timeline
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Broderick Hargrove

Norfolk,VA

Summary

I've maintained and utilized a vast assortment of practical skills, which have been useful for each job I've taken over the past 6 years. I've mostly dealt with customer service related positions, and built a positive reputation among many professional businesses, in addition to citizens across Hampton Roads. I have a great gift of positively and efficiently interacting with people from all walks of life.

Overview

6
6
years of professional experience

Work History

Commercial Parts Manager

Advance Auto Parts
10.2022 - Current
  • Supervised and trained staff on product knowledge and customer service.
  • Ordered parts for customers, repair shops, and service departments for use in Automotive and commercial equipment.
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Provided assistance setting up and maintaining new commercial accounts.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and defects.

Handyman

Self-employed
10.2020 - 10.2022
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns.
  • Assembled and installed new furniture for client's living room to improve comfort and and functionality.
  • Positively engaged with customers and maintained professional appearance as company representative.

Route Sales Representative

Alsco
06.2019 - 09.2020
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Analyzed sales and customer data to identify buying trends and offer recommendations.
  • Ensured proper inventory quantities for customers.


Parts Counterman

Priority Ford Norfolk
02.2018 - 06.2019
  • Assisted customers with diagnosing problems for automotive equipment and replacement parts.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Helped provide quotes for service writers based on technician's diagnosis.
  • Worked closely with technicians to source all parts needed to complete tasks.

Police Officer Recruit

Virginia Beach Commonwealth
09.2017 - 01.2018
  • Conducted physical training to keep fit and perform job duties productively.
  • Followed protocols and procedures to perform tasks quickly and minimize mistakes.
  • Operated communication systems to gather, process and share information.
  • Learned about local, state and federal laws and ordinances to promote community security and prevent crime.
  • Completed various scenario based training activities.
  • Learned and practiced field medic procedures such as CPR, tourniquet, buddy carries etc.
  • Completed firearms training for police standard issue Glock 17, including Turner's target certification, and firearm maintenance.

Education

Bachelor of Science - Computer Animation

Full Sail University
Winter Park, FL
10.2025

No Degree - Automotive Technology

Norfolk Technical Center
Norfolk, VA
06.2012

Skills

  • Automotive competence
  • Mechanically inclined
  • Customer Service
  • Technological competence
  • Gracie Jiu jitsu Basics
  • Handiwork

Timeline

Commercial Parts Manager

Advance Auto Parts
10.2022 - Current

Handyman

Self-employed
10.2020 - 10.2022

Route Sales Representative

Alsco
06.2019 - 09.2020

Parts Counterman

Priority Ford Norfolk
02.2018 - 06.2019

Police Officer Recruit

Virginia Beach Commonwealth
09.2017 - 01.2018

Bachelor of Science - Computer Animation

Full Sail University

No Degree - Automotive Technology

Norfolk Technical Center

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Broderick Hargrove