Summary
Overview
Work History
Education
Skills
Timeline
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Broderick Vaughn

Vacaville,CA

Summary

Reliable and punctual Account Manager possessing excellent work ethic and more than 22 years in the food and beverage industry. Areas of expertise Leadership and exceptional customer service. striving to always go the extra mile to win in every account.

Reliable and friendly Account Manager adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experience, this is a people business. Previous automotive sales experience of 2+ years assisting customers with an exceptional automotive experience and building lasting relationships with our customers to generate overall sales success.

Overview

22
22
years of professional experience

Work History

Account Manager

Reyes Coca Cola
Benicia, CA
09.2023 - Current
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Developed strategies to increase revenue from existing accounts.
  • Built and maintained productive relationships with customers and internal partners.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.

Merchandiser Supervisor

Reyes Coca Cola Bottling
San Leandro, CA
02.2020 - 09.2023
  • Consistently increased sales by building key customer relationships
  • Maximized profit opportunities by effectively managing time and resources to meet sales objectives
  • Achieved Store loyalty through consistent quality, productivity, service and proactive management
  • Developed and implemented merchandise strategies to increase sales.
  • Created seasonal and promotional displays to maximize sales and profits.
  • Provided ongoing training for staff members on how best to utilize merchandise resources.
  • Oversaw and managed 25 merchandisers and created weekly schedules
  • Conducted monthly safety meetings to maintain safety awareness
  • Hired and trained new merchandisers to be the best of the best
  • Performed payroll processing on a weekly basis to ensure employees get paid on time

Account Manager

Reyes Coca Cola Bottling
San Leandro, CA
02.2015 - 02.2020
  • Resolved customer complaints in a timely manner.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Collaborated with sales team to collectively drive growth and market share.
  • Identified customer needs by asking questions and advising on best solutions.
  • Displaying a positive attitude and being passionate about the products
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Built and maintained productive relationships with customers and internal partners.

Merchandiser

Reyes Coca Cola Bottling
San Leandro, CA
02.2002 - 02.2015
  • Provided outstanding Customer service to new and long-standing customers by maintaining our Standards
  • Built effective relationships with each store to develop superior customer satisfaction
  • Established and maintained proper high-traffic displays, resulting in increased sales
  • Arranged items in favorable positions and areas of the store for optimal sales. striving to when in every account
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals
  • Performed frequent customer visits to maintain positive and productive relationships

Education

High School Diploma -

De Anza High School
Richmond, CA
1998

Skills

  • Active listener
  • Organized
  • Team player
  • Friendly and outgoing
  • Leadership
  • Merchandising plan of development
  • Product expertise
  • Coachable and Willing to learn
  • Great Communication
  • Quick learner
  • Sales Development
  • Sales Analysis
  • Strategic Planning
  • Internet savvy
  • Sales

Timeline

Account Manager

Reyes Coca Cola
09.2023 - Current

Merchandiser Supervisor

Reyes Coca Cola Bottling
02.2020 - 09.2023

Account Manager

Reyes Coca Cola Bottling
02.2015 - 02.2020

Merchandiser

Reyes Coca Cola Bottling
02.2002 - 02.2015

High School Diploma -

De Anza High School

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Broderick Vaughn