Summary
Overview
Work History
Education
Skills
Accomplishments
State
Zip
City
Timeline
Generic

Broderick Westmoreland

Jonesboro,GA

Summary

Seasoned Payroll Coordinator bringing experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

Overview

11
11
years of professional experience

Work History

Human Resource Recruiter / Payroll Coordinator

The TJX Companies- Marshall DC
Decatur, GA
04.2022 - Current
  • Conduct large-scale interview sessions for general warehouse associates, administer pre-employment drug screenings including background checks, extend employment offers, and facilitate the onboarding process using our talent management system
  • Increased candidates’ placements by developing and maintaining relationships with internal and external candidates through screening and various interview techniques
  • Team lead on coordinating the benefits program for all general warehouse associates to include welfare plan (medical, dental, vision, 401K), leave of absences, and FMLA
  • Responsible for managing employee relations issues from associates to include identification of the problem/concern and development of solutions to resolve the problem
  • Provide payroll support by managing time and attendance, updating employee salary details, and troubleshooting payroll discrepancies for 1000+ employees
  • Responsible for maintaining information in the HRIS system to include personnel action changes, profiles, new hire paperwork, union memberships
  • Process employee terminations and prepare separation packages
  • Responsible for managing the job requisition process including posting to internal and external platforms
  • Process partial unemployment claims through the Department of Labor for associates
  • Responsible for developing and maintaining positive working relationships with both management and staff to foster harmonious work environment.

Injury Claims Associate

State Farm Insurance
Atlanta, GA
05.2017 - 01.2022
  • Assisted with handling claims involving injury and utilize various electronic resources for claim handling to maintain records and develop reports
  • Prepared and distribute written and verbal information to effectively communicate with team members, business partners, and external customers
  • Produced daily claims summary reports which are utilized to manage claim history
  • Conducted claims settlement procedures to handle claims, initiate the claim payment process, and close files assigned by Auto Claim Management
  • Applied knowledge of state and federal laws, statutes, and insurance regulations in claim handling
  • Actively participated in huddle meetings to include speaking on topics to improve customer service.

Initial Lost Reporting Representative

State Farm Insurance
Atlanta, GA
01.2016 - 05.2017
  • Worked in a collaborative team environment while communicating with customers and associates over the telephone for gathering and documenting loss information
  • Assisted as a team-lead in teaching employees the process of proper initial loss reporting details and procedures
  • Achieved and exceeded team metrics such as scheduled adherence, average handle and talk time, calls per hour, and call wrap-up.

Certified Trainer

Olive Garden Italian Restaurant
McDonough, GA
09.2013 - 01.2016
  • Trained employees on resources and tools needed to communicate with customers effectively
  • Responded to customer complaints and resolved concerns professionally
  • Informed staff members of policies, benefits, and operating systems
  • Attended to customer needs to ensure customer satisfaction while maintaining accuracy and professionalism in a fast-paced customer service environment.

Education

Master of Human Resource Management -

Southern New Hampshire University
Manchester, New Hampshire
11.2021

Bachelor of Business Administration -

Fort Valley State University
Fort Valley, Georgia
12.2013

Skills

  • Payroll Administration (ADP, Kronos, Oracle, PeopleSoft)
  • General ledger posting
  • Research Human Resources Information Systems (HRIS) Applications
  • Data Analytics & Audit
  • Benefits Administration
  • Employee File Maintenance
  • Discrepancy Reconciliation
  • New Employee Orientation
  • Analytical Thinking
  • Full Cycle Recruitment
  • Microsoft Office Suite
  • Claim Handling

Accomplishments

  • Society for Advancement of Management (2011-2013)
  • Assisted with the Upward Bound program and discussed with high school students about the importance of education, financial management, and financial literacy.
  • Kappa Kappa Psi National Honorary Band Fraternity
  • Served as Vice President to the Lambda Zeta Chapter
  • Operated in the field of college and university bands and to foster responsibility, loyalty and leadership
  • Assisted instructors at Hunt Elementary School in Fort Valley, Ga with learning activities for students.
  • Spoke with students about the art of music.

State

GA

Zip

30236

City

Jonesboro

Timeline

Human Resource Recruiter / Payroll Coordinator

The TJX Companies- Marshall DC
04.2022 - Current

Injury Claims Associate

State Farm Insurance
05.2017 - 01.2022

Initial Lost Reporting Representative

State Farm Insurance
01.2016 - 05.2017

Certified Trainer

Olive Garden Italian Restaurant
09.2013 - 01.2016

Master of Human Resource Management -

Southern New Hampshire University

Bachelor of Business Administration -

Fort Valley State University
Broderick Westmoreland