BRODNEY BUTLER
San Antonio
Summary
Resourceful Bartender Trainer known for productivity and efficient task completion. Skilled in mixology, customer service management, and training program development. Excel at communication, leadership, and adaptability, ensuring smooth operations and high-quality training outcomes.
Seasoned Bartender Trainer with background in crafting and implementing bar staff training programs. Skilled at enhancing bartending techniques, boosting efficiency, and improving customer service standards. Strengths include strong leadership qualities, keen understanding of mixology, and ability to create engaging learning environments. Notable contributions include successfully transforming underperforming teams into high performing units through targeted training initiatives.
Enthusiastic Vocational Instructor with many years of experience in the industry field. Proficient in offering differentiated instruction to help students reach educational goals. Talented and committed teacher passionate about helping students succeed in life.
Overview
6
6
years of professional experience
Work History
Bartender Trainer
Saltgrass Steakhouse, Landry's
San Antonio
03.2021 - Current
- Provided mentorship opportunities for junior staff members by helping them develop their skillset further through constructive criticism or advice.
- Assisted in resolving any customer complaints efficiently while upholding company values throughout the process.
- Developed and conducted comprehensive training plans for new bartenders, emphasizing customer service, product knowledge, and responsible alcohol service.
- Identified areas where additional training was needed and provided individual instruction as required.
- Monitored inventory levels of liquor supplies at the bar regularly and ordered replenishments when necessary.
- Conducted regular performance evaluations of trainees to ensure compliance with company standards and policies.
- Assisted in developing and implementing best practices for bar operations including proper sanitation procedures.
Bartender
General Pubic
San Antonio
11.2019 - 04.2020
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
Education
Some College (No Degree) - Business Marketing
Northwest Vista College
San Antonio, TXSome College (No Degree) - Businesses Marketing
San Antonio A&M University
San AntonioSkills
- Employee training
- Inventory management
- Customer service
- Cash handling
Timeline
Bartender Trainer
Saltgrass Steakhouse, Landry's
03.2021 - Current
Bartender
General Pubic
11.2019 - 04.2020
Some College (No Degree) - Business Marketing
Northwest Vista College
Some College (No Degree) - Businesses Marketing
San Antonio A&M University