Brodrik Runyon
Marion,IN
Summary
Highly ambitious and growth focused professional with over six years of experience in sales and team leadership skills. Using a results-oriented approach that catered to key, repeat customers in the industry, I increased room revenue, occupancy rate, and average daily rate on a year by year basis. Demonstrated strong communication and interpersonal skills by actively listening to customer needs and wants ensuring customer satisfaction. Negotiated corporate and group rates that favored both the client and the hotel securing business for the on-going future.
Overview
4
4
years of professional experience
Work History
Sales Director
Holiday Inn Express & Suites
03.2021 - Current
- Fostered a culture of continuous improvement within the sales department by increasing revenue, average daily rate, and occupancy rate each year
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing individual client needs and wants, and providing exceptional service.
- Monitored occupancy levels, adjusting room rates as needed to maximize revenue potential.
- Trained new front desk staff members, improving overall team performance and knowledge.
- Utilized Opera Property Management System
Account Manager
Kruzers
12.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of two fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Developed strong relationships with carriers and shippers, ensuring timely and accurate communication.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
Sales Distributor
Envy Nutrition
09.2022 - 02.2025
- Developed and executed personal wellness profiles, individualizing customer needs and improving client satisfaction
- Boosted sales revenue by identifying and targeting new markets and customer segments
- Implemented effective sales strategies to drive growth in market share and overall revenue.
- Established and maintained strong relationships with key clients through eminent communication and interpersonal skills, increasing customer retention
- Administered thorough market research to identify emerging trends and opportunities for growth.
Education
Bachelor of Science - Accounting
Ball State University
Muncie, IN12-2027
Skills
- Continuous Improvement Mindset
- Goal-Oriented
- Strong Communication and Interpersonal Skills
- Effective Team Leadership
- Advanced Emotional Intelligence
- Sales Expertise
- Skilled in Microsoft Office
Timeline
Account Manager
Kruzers
12.2022 - Current
Sales Distributor
Envy Nutrition
09.2022 - 02.2025
Sales Director
Holiday Inn Express & Suites
03.2021 - Current
Bachelor of Science - Accounting
Ball State University
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