Shivanan Ramanan

• Led assurance initiatives to enhance supply chain efficiency and compliance.
• Developed quality control processes to ensure product integrity throughout operations.
• Collaborated with cross-functional teams to identify and mitigate risks in supply chain.
• Conducted audits to ensure adherence to industry regulations and company policies.
• Trained staff on best practices for quality assurance and operational procedures.
• Implemented corrective actions based on audit findings and customer feedback.
• Reviewed documentation for accuracy and compliance with regulatory requirements.
• Performed periodic follow-up reviews to validate implementation of corrective action plans.
• Established systems for monitoring compliance with internal policies, procedures, and regulations.
• Supported other departments within the organization by providing advice on assurance issues.
• Prepared reports summarizing findings from assurance activities for senior management review.
• Participated in special projects related to developing new policies or improving existing ones.
• Developed and implemented assurance plans to ensure compliance with applicable laws, regulations, and standards.
• Conducted internal audit reviews to identify areas of risk and improvement opportunities.

• Established key performance indicators to measure operational effectiveness in the region.
• Ensured compliance with all local, state and federal regulations related to operations in the region.
• Created policies and procedures related to safety, security, personnel management and other topics.
• Monitored customer service levels and took corrective action when necessary.
• Identified potential risks associated with regional operations activities and developed mitigation plans.
• Collaborated with cross-functional teams to ensure alignment between departments on regional initiatives.
• Conducted regular meetings with senior management to review progress towards goals and objectives.
• Led process improvement projects focused on increasing quality standards throughout the region.
• Developed and implemented strategies to improve operational efficiency across the region.
• Communicated clear and consistent messages regarding departmental goals to produce desired results.
• Analyzed data across variety of sources to identify trends, patterns and areas of opportunity.
• Established operational guidelines and identified opportunities for improvement.
• Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
• Worked with management team to develop operational goals aligned with business strategy.
• Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Managed operations in a 150 thousand square feet service warranty parts distribution facility with 2 managers, 7 supervisors and over 150 employees.

• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
• Established and maintained good relations with customers, vendors and transport companies.
• Increased productivity through cross-training and thorough training of both current employees and new hires.
• Hired, trained and motivated managers, supervisors and warehouse staff to meet tight schedules and demanding performance targets.
• Managed warehouse system updates to increase productivity and reduce errors.
• Applied schedule, organizational and routing knowledge to enhance delivery planning.
• Greeted and encouraged feedback from customers to implement in-store operational changes.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
• Complied with local, state and federal requirements involving shipping and handling of hazardous materials.
• Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
• Managed vendor relationships to support supply chain and maintain product quality.
• Design departments and storage layouts to maximize efficiency.
• Lead large scale projects to accommodate customer and vendor needs.
• Lead numerous warehouse conversions. Created Pickflow layout and bin locations, trained warehouse employees including managers and supervisors on new processes and procedures, and complied startup resources.
• Lead numerous recovery task in multiple warehouse branches to reduce workload backlog and improve space conditions.

• Trained employees on additional job positions to maintain coverage of roles.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Recruited and hired qualified candidates to fill open positions.
• Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
• Provided information to shipping and receiving personnel regarding inventory stock.
• Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
• Trained staff on material handling processes to reduce shipping times.
• Researched issues to address shipping errors and packaging mistakes.
• Applied schedule, organizational and routing knowledge to enhance delivery planning.
• Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
• Train and certify equipment operators and pedestrians to safely work and operate in the facility.

• Used pallet jacks to move items to and from warehouse locations.
• Received deliveries, scanned packages and updated orders in internal database.
• Monitored work areas for cleanliness and functionality and removed obstacles for safety.
• Recognized defective material and reported issues to management.
• Counted and stocked different types of merchandise to comply with inventory control tag requirements.
• Staged and sorted multiple types of products for loading.
• Generated warehouse shipping documents, packing lists and invoices.
• Examined packages and goods for damage and notified vendors of replacement needs.
• Moved large and bulky items manually or with pallet jacks or forklifts.
• Satisfied reporting requirements with timely and accurate logging of daily activities.
• Tagged unmarked merchandise with item number.
• Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
• Unloaded cargo from trucks with mechanized equipment.
• Logged unit quantities and entered data into inventory database.
• Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
• Accessed elevated products from manlifts and high-reach ladders.