Summary
Overview
Work History
Education
Skills
Timeline
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Brody Froman

Rochester,NY

Summary

Driven professional with a track record of enhancing customer satisfaction through exceptional service at Lakeview Valet, Delta Sonic Car Wash Systems, and Durand Eastman Golf Club. Skilled in customer communication and efficient work ethic, demonstrated by proficiently managing vehicle care and guest interactions. Proven ability to maintain a clean driving record and exhibit a team player mentality, significantly contributing to operational success.

Overview

2
2
years of professional experience

Work History

Valet

Lakeview Valet
06.2023 - 02.2024
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Delta Technician

Delta Sonic Car Wash Systems
11.2022 - 08.2023
  • Power-washing vehicles prior to entering the carwash, drying vehicles exiting the carwash, and thoroughly cleaning the interior of vehicles by vacuuming and wiping down all interior components.

Golf Cart Staff Member

Durand Eastman Golf Club
05.2022 - 10.2022
  • Proactively addressed golfer questions about course layout or rules when required.
  • Assisted in event coordination, ensuring smooth execution and positive experiences for participants.
  • Provided excellent customer service in handling inquiries, concerns, or special requests from clients with professionalism and discretion.
  • Enhanced customer satisfaction by providing friendly and efficient service in golf cart rentals and returns.

Education

Monroe Community College
Rochester, NY
05.2025

High School Diploma -

Irondequoit High School
Rochester, NY
06.2023

Skills

  • Customer service and support
  • Customer Communication
  • Efficient work ethic
  • Patience and composure
  • Clean Driving Record
  • Physical Fitness

Timeline

Valet

Lakeview Valet
06.2023 - 02.2024

Delta Technician

Delta Sonic Car Wash Systems
11.2022 - 08.2023

Golf Cart Staff Member

Durand Eastman Golf Club
05.2022 - 10.2022

Monroe Community College

High School Diploma -

Irondequoit High School

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Brody Froman