Brody Ishler
Lewistown,PA
Summary
Goal-oriented manager with distinguished experience in the automotive industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
7
7
years of professional experience
Work History
Business Manager / Sales Manager
Sunbury Motor Company
2022.07 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Supervised sales team of 25+ people, stepping in to support employees and deliver smooth sales processes for clients.
Multi-Branch Manager
Citizens
2021.05 - 2022.07
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Gathered and reviewed customer feedback to improve operations.
- Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Business Manager
Ciocca Dealerships
2018.08 - 2021.05
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Assisted with the development of sales process and training within the finance department.
Manager of Operations
Crossroads Child Development Center
2015.08 - 2018.08
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Direct supervision of 20+ colleagues
- Designed and implemented curriculum, transition programs, and behavioral analysis.
- Maintained compliance per state requirements.
Education
MBA - Business Administration
Johnson & Wales University
Providence, RI05.2024
Bachelor of Science - Education / Psychology Dual Degree
Lock Haven University of Pennsylvania
Lock Haven, PA12.2018
Skills
- Networking Events
- Customer Trend Analysis
- Interdepartmental Collaboration
- Operational Records Review
Timeline
Business Manager / Sales Manager
Sunbury Motor Company
2022.07 - Current
Multi-Branch Manager
Citizens
2021.05 - 2022.07
Business Manager
Ciocca Dealerships
2018.08 - 2021.05
Manager of Operations
Crossroads Child Development Center
2015.08 - 2018.08
MBA - Business Administration
Johnson & Wales University
Bachelor of Science - Education / Psychology Dual Degree
Lock Haven University of Pennsylvania
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