Brody Kemmerle
Roseburg,Oregon
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Harbor Freight
06.2021 - 09.2022
- Greeted customers in person and over the phone to help with questions and selections.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Connected with customers to support positive transaction experiences.
- Provided warranty information to customers purchasing covered items and services.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Preformed opening and closing procedures effectively.
In Shop
Jimmy Johns Gourmet Subs
10.2020 - 04.2021
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Education
GED -
Umpqua Community College (Woolley Center)
Roseburg, OR11.2022
Skills
- Time Management
- Upselling Strategies
- Retail Metrics and Goals
- Managing Cash Register
- POS System Operations
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Cash Handling
- Building Customer Relationships and Loyalty
Timeline
Retail Sales Associate
Harbor Freight
06.2021 - 09.2022
In Shop
Jimmy Johns Gourmet Subs
10.2020 - 04.2021
GED -
Umpqua Community College (Woolley Center)
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