Dependable and hard working professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. High productivity and excel in time management
Overview
7
7
years of professional experience
Work History
Service Technician
Wayne Automatic Fire Sprinkler
Ocoee, Florida
05.2024 - Current
Repaired sprinkler components using hand tools and service equipment.
Followed fire code and safety standards during sprinkler repairs.
Advised customers on system issues and service needs to ensure timely resolutions.
Diagnosed and resolved problems for various customer issues to maintain system functionality.
Followed all safety protocols while performing work in potentially hazardous environments.
Responded quickly to emergency calls from clients needing immediate assistance.
Installed new systems according to manufacturer specifications.
Collaborated with team members to complete projects efficiently and effectively.
Helper
Excel Fire
Oakland, FL
07.2023 - 05.2024
Assisted licensed technicians with layout, measurements, and system preparation.
Read blueprints and coordinated tasks with foremen and project teams.
Cut, threaded, and assembled piping using shop and field tools.
Installed fire sprinkler piping and heads for commercial fire protection projects.
Sales Associate
GNC Live Well
Apopka, Florida
05.2021 - 10.2021
Assisted customers on sales floor with product selection and basic questions.
Replenished shelves using store inventory and stockroom supplies.
Restocked merchandise and maintained organized displays throughout retail aisles.
Followed company sales procedures and store policies during daily shifts.
Collaborated with retail team to open, close, and prepare sales areas.
Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
Associate
Walmart
Winter Garden, Florida
09.2019 - 04.2021
Assisted customers across Walmart sales floor with product locations and purchases.
Operated cash registers and processed payments at Walmart checkout lanes.
Handled returns, exchanges, and customer concerns at Walmart service desk.
Followed safety procedures and store policies during daily Walmart operations.
Greeted customers to determine wants or needs.
Answered store and merchandise questions and led customers to wanted items.
Recommended, selected and located merchandise based on customer desires.
Computed purchases and received and processed cash or credit payment.
Education
West Orange High School
Winter Garden, Florida
Skills
Blueprint reading
System troubleshooting
Equipment maintenance
Tool operation
Problem solving
Attention to detail
Time management
Customer service
Conflict resolution
Clear communication
Verbal and written communication
Accomplishments
Completed a 4 year training course provided by my company in Fire Sprinkler codes and installation
Received multiple letters and messages from different customers regarding outstanding service at multiple different companies
Affiliations
Proficient in balancing work life and personal life
Reliable with showing up daily and on time, while completing jobs with the best of my ability.
Available on nights and weekends, with many instances of staying late, overnight, and having work on a short notice.