Emerson Petty
Indianapolis,IN
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Technician
Coca-Cola Consolidated, Inc.
08.2004 - 11.2023
- To install and repair various pieces of fountain using an assortment of tools
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
High school diploma -
Howe High School
Indianapolis, IN06.1993
Skills
- Service Technician Experience
- Water Systems
- Field Service
- Electrical Experience
- Blueprint Reading
- Mechanical Knowledge
- Equipment Repair
- Schematics
- Blueprint reading
- Forklift
- Analysis skills
- Programmable logic controllers
- Customer service
- Computer skills
- Organizational skills
- Communication skills
- Microsoft Excel
- Microsoft Word
- Power tools
- Hand tools
- Warehouse experience
- Microsoft Office
- Assembly
- Materials handling
- Manufacturing
- Load & unload
- Time management
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
Certification
- Forklift Certification, 08/01/04, Present
- Pallet Jack Certification, 08/01/04, Present
- Driver's License, Present
Timeline
Service Technician
Coca-Cola Consolidated, Inc.
08.2004 - 11.2023
High school diploma -
Howe High School
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