Brody McCright
La Plata,MD
Summary
Hardworking employee enthusiastic about learning the IT/CS field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Salesperson
Advanced Auto Parts
05.2021 - 08.2024
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
Customer Service Associate
Wawa
02.2018 - 05.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Cyber Security Completion Program
Full Sail University
Winter Park, FL11.2024
Associate of Science - Information Technology
Full Sail University
Winter Park, FL08.2023
High School Diploma -
Maurice J. Mcdonough High School
Pomfret, MD07.2018
Skills
- Customer Engagement
- Up-selling
- Customer Relationship Building
- Networking
- Information Security
- Good communication skills
- Computer Security
- Multitasking Abilities
- Adaptability
Timeline
Salesperson
Advanced Auto Parts
05.2021 - 08.2024
Customer Service Associate
Wawa
02.2018 - 05.2021
Bachelor of Science - Cyber Security Completion Program
Full Sail University
Associate of Science - Information Technology
Full Sail University
High School Diploma -
Maurice J. Mcdonough High School
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