Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brody Parson

Johnstown,OH

Summary

Accomplished Senior Director of Operations at Firehouse Subs, adept in operational excellence and team leadership. Spearheaded change management, enhancing interdepartmental coordination and driving a 60% sales increase at General Contractor Ohio. Proven track record in logistics management and fostering workforce planning, significantly boosting organizational productivity and employee engagement.

Overview

7
7
years of professional experience

Work History

Senior Director of Operations

Firehouse Subs
08.2022 - Current
  • Led change management efforts to successfully implement new technologies and systems across the organization.
  • Enhanced interdepartmental coordination by organizing regular cross-functional meetings, improving communication channels between teams.
  • Collaborated with senior leaders to develop long-term strategic plans for organization''s success.
  • Created environment of continuous learning by encouraging team members to pursue professional development opportunities.
  • Enhanced customer satisfaction by focusing on continuous improvement of products and services.
  • Increased employee engagement by promoting a positive work environment that valued communication, teamwork, and recognition of achievements.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Lead marketing strategies to increase sales 15.4% YOY and catering by 22.1% YOY
  • Directly managed 200+ employees throughout 8 different stores.

Owner

Hometown LawnCare LLC
03.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Led conversations to sell the business to created more revenue and make profit margins stronger.
  • Door to door sales selling aeration, mowing. Managed to generate over 200 aeration jobs from door to door sales.
  • Implemented marketing utilizing digital assets and selling the business to customers in person.

Partner

General Contractor Ohio
03.2021 - 06.2024
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Led marketing department to grow sales by 60% year over year.
  • Door to Door sales selling decks, fences, patios and much more.

Director of Operations

Jimmy Johns
07.2020 - 08.2022
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Lowered labor by 1.8% by utilizing trending sales to generate hours usage goals.
  • Increased sales 19% YOY

District Manager

Jimmy Johns Subs
05.2017 - 07.2020
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Led a team of 150+ employees generating over 10.5 million in sales.

Education

No Degree - Business Management

Columbus State Community College
Columbus, OH

Skills

  • Operational Excellence
  • Logistics Management
  • Workforce Planning
  • Operational Efficiency
  • Capital Spending
  • Time Management
  • Team Leadership

Timeline

Senior Director of Operations

Firehouse Subs
08.2022 - Current

Owner

Hometown LawnCare LLC
03.2022 - Current

Partner

General Contractor Ohio
03.2021 - 06.2024

Director of Operations

Jimmy Johns
07.2020 - 08.2022

District Manager

Jimmy Johns Subs
05.2017 - 07.2020

No Degree - Business Management

Columbus State Community College

Similar Profiles

CREATE PROFILE
Brody Parson