Brody Sexton
Westville,IL
Summary
Result-driven Financial Services Officer with strong background in customer service, financial planning and sales. Agile with excellent communication and analytical skills and in-depth understanding of financial products and services.
Overview
2
2
years of professional experience
Work History
Teller
Landmark Credit Union
07.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Financial Services Officer
Ascend Federal Credit Union
10.2023 - 06.2024
- Ensured smooth transactions by accurately processing loan applications, account openings, and various banking services requests.
- Built trusted relationships with clients to foster loyalty and promote referrals within the community.
- Handled escalated client concerns diplomatically, finding satisfactory resolutions while adhering to company policies.
- Maintained detailed records of all transactions for easy retrieval during audits or investigations.
Front Desk Associate
1440 Fitness
06.2023 - 12.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Provided personalized support for each client, tailoring solutions based on individual circumstances and preferences.
Customer Service Associate
Walmart
11.2022 - 04.2023
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through positive communication
- Addressed inquiries, resolved customer service issues, and managed customer relations.
- Followed policies and procedures to meet or exceed established performance requirements.
Education
Bachelor of Science - Business Administration
Franklin University
Columbus, OH12-2024
Associate of Arts - Business
Danville Area Community College
12.2022
High School Diploma -
Bismarck-Henning Rossville Alvin High School
05.2021
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
Timeline
Teller
Landmark Credit Union
07.2024 - Current
Financial Services Officer
Ascend Federal Credit Union
10.2023 - 06.2024
Front Desk Associate
1440 Fitness
06.2023 - 12.2023
Customer Service Associate
Walmart
11.2022 - 04.2023
Associate of Arts - Business
Danville Area Community College
High School Diploma -
Bismarck-Henning Rossville Alvin High School
Bachelor of Science - Business Administration
Franklin University
Similar Profiles
Evelyn WrightEvelyn Wright
Member Solution Assistant at Landmark Credit UnionMember Solution Assistant at Landmark Credit Union
Nijha TaylorNijha Taylor
Consumer Loan Specialist at LANDMARK CREDIT UNIONConsumer Loan Specialist at LANDMARK CREDIT UNION
Katelyn GonzalezKatelyn Gonzalez
Member Service Representative - Call Center at Landmark Credit UnionMember Service Representative - Call Center at Landmark Credit Union