Brody Smith
Boaz,AL
Summary
IT Support Specialist with expertise in computer repair, hardware diagnostics, and network troubleshooting. Proficient in Windows, Linux, and MacOS environments, with a strong background in system maintenance, software installation, and data recovery. Dedicated to delivering high-quality technical support and ensuring optimal system performance for clients and businesses.
Overview
3
3
years of professional experience
Work History
IT Support Specialist
Cobblestone Estate Sales
Huntsville, AL
01.2022 - Current
- Provided technical support by troubleshooting and maintaining company devices
- Diagnosed and repaired desktops, laptops, and mobile devices used in estate sales operations
- Managed and maintained network connectivity, resolving IP conflicts and configuring Wi-Fi access points
- Installed and configured printers, scanners, and other peripherals for business use
- Ensured data security and performed backups for sensitive company files
- Assisted customers in selecting and setting up technology purchases from estate sales
Education
Associates Of Applied Science - Computer Science Technology
Snead State Community College
Boaz, ALSkills
- Computer Repair & Maintenance
- Operating Systems: Windows, Linux, iOS, Linux, MacOS
- Network Troubleshooting (TCP/IP,
DNS, DHCP, VLANs, Wi-Fi, VPN)
- Hardware diagnostics
- Virus & Malware Removal, Data
Recovery, and System Optimization
- Software Installation & Configuration
- Active Directory: User Account Management, Group Policy, Permissions
- Virtualization: VMware
Timeline
IT Support Specialist
Cobblestone Estate Sales
01.2022 - Current
Associates Of Applied Science - Computer Science Technology
Snead State Community College