Brogan Blagrave
Lawrenceville,IL
Summary
Experienced Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations, with a strong background in operations, team leadership, and the ability to drive performance and customer satisfaction. Seeking a new opportunity to leverage diverse skills.
Overview
2025
2025
years of professional experience
Work History
Manager
Ella's Gym 24/7
Robinson, IL
08.2022 - 05.2024
- Oversaw daily operations, including opening and closing procedures, membership sales, and facility maintenance.
- Managed a team of front desk staff, and cleaning personnel, providing training and performance evaluations.
- Developed and implemented fitness programs and classes to meet member needs and preferences.
- Handled customer inquiries, complaints, and feedback to ensure high levels of member satisfaction.
- Conducted marketing campaigns and promotions to attract new members and retain existing ones.
- Ensured compliance with health and safety regulations, maintaining clean and safe environment.
- Coordinated with vendors and suppliers for equipment maintenance and new purchases.
- Processed membership applications, ensuring accuracy and completeness of member information.
- Managed member accounts, including billing, renewals, and cancellations.
Manager
Bobe's Pizza
Lawrenceville, IL
- Coached, mentored and trained team members in order to improve their job performance.
- Managed daily operations, including opening and closing procedures, cash handling, and staff scheduling.
- Supervised a team of kitchen staff and servers, providing training and performance evaluations.
- Handled customer inquiries and complaints, ensuring high levels of customer satisfaction.
- Developed and executed marketing strategies to increase customer base sales.
- Maintained compliance with health and safety regulations, ensuring a clean and safe environment.
Education
High School Diploma -
Lawrenceville High School
Lawrenceville, IL05-2021
Skills
- Leadership and Team Management
- Customer Service
- Sales and Marketing
- Financial Management
- Problem-Solving
- Organizational Skills
- Knowledge of Fitness and Wellness
- Communication Skills
- Time Management
- Technology Proficiency
- Inventory Management
References
References available upon request.
Timeline
Manager
Ella's Gym 24/7
08.2022 - 05.2024
Manager
Bobe's Pizza
High School Diploma -
Lawrenceville High School
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