Brogan Schlesener
Birmingham,MI
Summary
Motivated sales professional with strong interpersonal skills and a focus on customer engagement. Experienced in delivering personalized assistance and driving sales through effective product recommendations. Ready to leverage relationship-building skills to enhance customer experiences.
Overview
3
3
years of professional experience
Work History
Gust services /Front of House Associate
Streetside Seafood
Birmingham, Michigan
06.2025 - Current
- Managed guest reception and seating operations in a fast-paced hospitality environment
- Handled high-volume guest interactions, delivering professional service to meet customer needs.
- Coordinated with servers and kitchen staff to ensure efficient service and enhance guest experience.
- Networked with customers and built relationships, fostering a friendly environment that encouraged repeat visits.
Floor Associate
Hollister.Co
Troy, MI
11.2023 - 03.2025
- Drove sales through strategic product recommendations, upselling complementary items, and promoting special offers.
- Provided personalized customer assistance by actively listening to needs and recommending suitable products, enhancing customer satisfaction.
- Created welcoming atmosphere on sales floor to engage customers and encourage purchases.
- Trained new associates on effective customer engagement techniques and sales strategies, improving team performance.
Education
High School Diploma -
Seaholm High School
Birmingham, MI06-2024
Communications - Advertising Management
Michigan State University
East Lansing, MI09-2026
Skills
- Guest service
- Customer service
- Sales techniques
- Hospitality presentation
- Team collaboration
- Networking skills
- Effective communication
- Strong interpersonal skills
Timeline
Gust services /Front of House Associate
Streetside Seafood
06.2025 - Current
Floor Associate
Hollister.Co
11.2023 - 03.2025
High School Diploma -
Seaholm High School
Communications - Advertising Management
Michigan State University