Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Brogan  Walker

Brogan Walker

Coos Bay

Summary

Dedicated professional with expertise in customer service and transaction management. Proven skills in problem-solving and team collaboration. Focused on enhancing customer experiences and streamlining operations to achieve organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Closer

Papa Murphy's Take and Bake Pizza
Sutherlin
05.2025 - 06.2026
  • Managed cash register transactions, ensuring accurate billing for all customers.
  • Engaged customers to address inquiries and provide tailored product recommendations.
  • Maintained detailed transaction records, including purchase agreements and weekly food orders.
  • Produced sales documents to finalize deals and organized filing of records.

Customer Service Cashier

Big Lots
Roseburg
01.2023 - 10.2025
  • Executed cash register operations, achieving accurate cash handling and balanced drawers.
  • Resolved customer complaints effectively, fostering a positive shopping experience.
  • Answered incoming customer calls regarding product availability and store locations.
  • Collaborated with team members to streamline store operations during peak hours.
  • Conducted daily opening and closing procedures, ensuring cash drawer totals matched sales receipts.
  • Stocked merchandise on shelves, ensuring proper item display for enhanced visibility.

Education

Associate of Science - Medical Assisting

Mt. Hood Community College
Gresham, OR
06-2028

High School Diploma -

Sutherlin High School
Sutherlin, OR
06-2026

Skills

  • Closing techniques
  • Lead conversion
  • Objection handling
  • Digital sales strategies
  • Customer service excellence
  • Market research
  • Organizational skills
  • Time management skills
  • Problem-solving strategies
  • Team collaboration
  • Customer feedback analysis
  • Team building activities
  • Communication skills

Certification

  • Driver's License

Timeline

Lead Closer

Papa Murphy's Take and Bake Pizza
05.2025 - 06.2026

Customer Service Cashier

Big Lots
01.2023 - 10.2025

Associate of Science - Medical Assisting

Mt. Hood Community College

High School Diploma -

Sutherlin High School
Brogan Walker