Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRONA JEAN

Orlando

Summary

Results-driven restaurant and operations manager with proven leadership in high-volume environments. Experienced in team development, guest satisfaction, staffing, inventory control, food safety, conflict resolution, and driving operational excellence.

Overview

1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience

Work History

Restaurant Manager

Raising Cane's
Kissimmee
10.2024 - Current
  • Monitored food safety, maintained inventory accuracy, optimized labor efficiency, and upheld excellent guest service standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Optimized profits by controlling food, beverage and labor costs.

Operations Manager

Avis Budget Group
Orlando
05.2021 - 09.2024
  • Streamlined workflow processes to enhance customer satisfaction.
  • Coordinated daily operations of rental fleet management and logistics.
  • Maintained consistent communication with vendors to support procurement processes.
  • Managed daily operations and staffing.

Assistant Director

Chick-fil-A
Boynton Beach
06.2018 - 03.2021
  • Established standards of excellence for customer service delivery throughout the organization.
  • Coordinated hiring, scheduling, and inventory management to support staff and service.
  • Upheld service and cleanliness standards to ensure customer satisfaction.
  • Oversaw restaurant operations to streamline workflows.

Education

Bachelor of Science - Business Management

Liberty University
Lynchburg, VA
07.2019 - 08.2021

Skills

  • Restaurant Operations
  • Food Safety
  • Inventory
  • Cash Handling
  • Scheduling
  • Hiring
  • Training
  • Team Development
  • Customer Service
  • Problem Solving
  • Leadership
  • Communication

Certification

Food Manager Certification

Timeline

Restaurant Manager

Raising Cane's
10.2024 - Current

Operations Manager

Avis Budget Group
05.2021 - 09.2024

Bachelor of Science - Business Management

Liberty University
07.2019 - 08.2021

Assistant Director

Chick-fil-A
06.2018 - 03.2021
BRONA JEAN