Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Bronna DeVaul

Hattiesburg

Summary

Highly motivated and customer-oriented individual with 3+ years of experience in providing exceptional customer service in fast-paced environments. Proven ability to resolve issues, build rapport with customers, and exceed expectations.

Experienced with customer interactions and service excellence. Utilizes active listening and problem-solving to address and resolve customer concerns effectively. Track record of maintaining customer satisfaction and fostering loyalty through clear communication and empathy.

Overview

7
years of professional experience

Work History

Savilinx

CSR
11.2023 - 01.2025

Job overview

  • Active listening
  • Empathy
  • Teamwork
  • Live chat
  • Phone systems
  • Decision making
  • Adaptability
  • Computer skills

Corner Market

Cashier
06.2022 - 11.2023

Job overview

  • Cash handling and reconciliation
  • Building rapport with customers to create a positive shopping experience
  • Friendly and outgoing personality
  • Basic computer skills
  • Basic math skills for calculating totals, discounts, and change
  • Problem-solving
  • Product knowledge

Maximus

CSR
08.2017 - 01.2021

Job overview

  • Multitasking
  • Teamwork
  • Compassion
  • Stress Management
  • Live chat

Education

Jones County Junior College
Ellisville, MS

CNA Certificate
05.2015

University Overview

Mount Olive High School
Mount Olive, MS

Diploma
05.2014

University Overview

Skills

  • Computer skills
  • Empathy
  • Teamwork
  • Computer literacy
  • Time management
  • EHR systems
  • HIPAA
  • Answering phone calls
  • Active listening
  • Friendly and professional demeanor
  • Critical thinking
  • Call center experience
  • Complaint handling
  • Customer focus

Timeline

CSR
Savilinx
11.2023 - 01.2025
Cashier
Corner Market
06.2022 - 11.2023
CSR
Maximus
08.2017 - 01.2021
Mount Olive High School
Diploma
Jones County Junior College
CNA Certificate
Bronna DeVaul