JORDAN KÖESTNER
Summary
Motivated and dependable professional pursuing an Electrical Apprentice opportunity. Brings extensive experience in customer service, business operations, leadership, and problem solving. Known for a strong work ethic, reliability, and the ability to learn new skills quickly. Committed to building a long-term career in the electrical trade.
Overview
23
23
years of professional experience
Work History
Account Manager
PaymentCloud
Los Angeles, Ca.
06.2022 - Current
- Manage a large portfolio of business clients while coordinating multiple projects and deadlines.
- Diagnose and resolve payment processing issues through systematic troubleshooting
- Work with internal departments and external partners to ensure successful implementation of technical solutions.
- Interpret customer requirements and recommend appropriate solutions.
- Maintain detailed documentation and follow established procedures to ensure accuracy and compliance.
- Develop strong relationships through reliability, communication, and consistent problem resolution.
Independent Hair Stylist
Tustin, Ca.
01.2011 - 01.2022
- Built and managed a succcessful small business serving over 300 loyal clients.
- Scheduled appointments, managed inventory, maintained equipment, and handled daily operations.
- Demonstrated strong attention to detail and commitment to quality workmanship.
- Developed a reputation or reliability, professionalism, and customer service.
- Worked independently while maintaining a consistent workload and meeting customer expectations.
General Manager
Monterey Concessions
Los Angeles, Ca.
01.2004 - 01.2010
- Supervised and trained more than 40 employees.
- Coordinated facility operations and vendor relationships.
- Managed equipment, scheduling, logistics, and operational needs.
- Maintained compliance with workplace safety and operational standards.
- Improved efficiency and profitability through process improvements.
Education
AAS - Cosmetology
Fullerton College
Fullerton, Ca01-2011
Skills
- Problem Solving & Troubleshooting
- Safety-Conscious Work Practices
- Customer Service
- Mechanical Aptitude
- Time Management
- Equipment Operation
- Project Coordination
- ZOHO CRM
- Salesforce CRM
- GOOGLE WORKSPACE (G SUITE)
Timeline
Account Manager
PaymentCloud
06.2022 - Current
Independent Hair Stylist
01.2011 - 01.2022
General Manager
Monterey Concessions
01.2004 - 01.2010
AAS - Cosmetology
Fullerton College