Brook Major
Los Lunas
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking abilities and exceptional customer service skills at Ihop, ensuring seamless service and fostering positive relationships with patrons. My adaptability and professional demeanor contributed to efficient team collaboration and customer satisfaction, showcasing a reliable and results-driven work ethic.
Overview
1
1
year of professional experience
Work History
Server/Waitress
Ihop
10.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Los Lunas High School
Los Lunas, NM05.2024
Skills
- Strong Work Ethic
- Reliable and Responsible
- Adaptable and Flexible
- Warm and Friendly
- Exceptional customer service
- Professional Appearance
Timeline
Server/Waitress
Ihop
10.2023 - 05.2024
High School Diploma -
Los Lunas High School
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