- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Learning new cooking techniques and expanding my culinary skills
- Reading and Education
Brook Neace
Saint Marys,OH
Summary
A mature self-starter seeking an entry level opportunity to contribute with a healthy, growing organization with an eye to developing skills and experience to provide real value.
Overview
8
8
years of professional experience
Work History
PSC Analyst
Sanametrix
10.2023 - 04.2025
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Knowledge of helpdesk procedures, ticket resolution, and use of industry standard troubleshooting tools with a federal web-based survey collection.
- Enhanced data accuracy by meticulously validating and updating customer information in database.
- Offered technical support and assistance to customers via phone call and email.
Pro Shop Attendant/Recreation Aid
Eagle Creek Golf Course
01.2020 - 01.2022
- Responsibilities include greeting guests, providing prompt, courteous services, managing reservation system and guest check ins, scheduling guests, collecting fees. Light administrative duties to include maintaining inventory records, reconciling sales and daily reports.
Primary Cashier
Walmart
01.2017 - 01.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Celina High School
Celina, OH05-2018
Skills
- Goal Oriented
- Teaming Ability
- Time Management
- Critical Thinking
- Resiliency
- Verbal and written communication
- Creativity
- Tech savvy (MS Office, Apple/MAC)
- Analytical problem solving
- Customer service
Interests
Timeline
PSC Analyst
Sanametrix
10.2023 - 04.2025
Pro Shop Attendant/Recreation Aid
Eagle Creek Golf Course
01.2020 - 01.2022
Primary Cashier
Walmart
01.2017 - 01.2019
High School Diploma -
Celina High School
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