Brook Tompos

Experienced Procurement Specialist

• Strong customer relationship skills
• Cater to all our customers' needs and ensure they are satisfied with our service.
• I have a reputation of being a quick learner, strong work ethic, and the ability to manage multiple tasks simultaneously.
• I keep customers informed and engaged through the whole process.
• I work closely with Manufactures and Brokers to guarantee the best quality products and prices for our clients.

• I support up to 8 outside sales representatives
• Once I quote a project for their customer, I manage the order until it is delivered
• This includes follow ups, order entry, watching over purchasing, receiving, production, and shipping
• To become more efficient in this process, I have cross trained in all departments
• I also provide Sales Reports, and Sale Tools to representatives to help them out in the field
• Between my sales team, we have up to 40 web stores that I manage
• Once they sell a store, I jump in and take the reins
• The sales representative doesn't have to do anything more
• My goal is to do all the" computer work", so they can focus on selling.

• I directed all incoming and walk in customers to the correct department
• All communication with the vendors was through me
• And I helped with invoicing and creating new ways to keep track of all job cost for billing.

• Negotiated prices and set up contracts to finalize Newspaper Ad agreements
• I also grew my customer base by doing cold calls, and walking in to meet customers face to face.