Brooke Adams
DeLand,FL
Summary
Dynamic and dedicated professional with experience as a Detention Service Officer at Seminole County Sheriff Office, skilled in security protocols and de-escalation techniques. Proven ability to lead teams and ensure safety through effective surveillance and policy enforcement, while maintaining high standards of customer service and stress tolerance in challenging environments.
Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Deltona, FL
10.2025 - Current
- Prepared and served high-quality beverages following established recipes and standards.
- Engaged customers with genuine warmth, fostering a welcoming environment in-store.
- Maintained cleanliness and organization of coffee station and seating areas daily.
- Created an inviting atmosphere through thoughtful store presentation and customer interactions.
- Maintained a clean and organized workspace for optimal productivity and safety.
Detention Service Officer
Seminole County Sheriff Office
Sanford, FL
10.2022 - 08.2025
- Inspected facility regularly for security breaches, contraband and unsanitary conditions.
- Observed conduct and behavior of detainees to prevent disturbances and escapes.
- Processed property and cash bond payments for bail.
- Monitored door access and security cameras to provide safety and security of facility.
- Observed behavior of residents individually and in groups.
- Conducted routine and emergency head counts.
Crew Trainer
McDonald's
DeLand, FL
05.2020 - 09.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Provided coaching and mentoring to employees.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
- Took orders, prepared meals, and collected payments.
Education
Associate Degree in Nursing -
Deland High School
DeLand, FLAssociate Degree in Nursing - Nursing
Daytona State College
Daytona Beach, FL05.2027
Skills
- De-escalation techniques
- Security protocols
- Stress tolerance
- Policy enforcement
- Leadership
- Technology Use
- Customer Service
- Multitasking and organization
Certification
- CPR eCard code #255415113121 Exp. 11/2026
Timeline
Barista
Starbucks
10.2025 - Current
Detention Service Officer
Seminole County Sheriff Office
10.2022 - 08.2025
Crew Trainer
McDonald's
05.2020 - 09.2022
Associate Degree in Nursing -
Deland High School
Associate Degree in Nursing - Nursing
Daytona State College