Brooke Armistead
Winter Springs,FL
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
15
15
years of professional experience
Work History
Certified Trainer
Keke's Breakfast Cafe
01.2017 - Current
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Recruited and trained new members of guest service team.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Established and maintained quality control standards.
- Monitored participant workflow and behaviors throughout training process.
Certified Trainer
Keke's Breakfast Cafe
02.2017 - 02.2020
- Identified and recommended staff for key positions and departments.
- Analyzed and evaluated training effectiveness and program outcomes.
- Documented attendance, participation, and progress.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Gained strong leadership skills by managing projects from start to finish.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Provided professional services and support in a dynamic work environment.
Certified Trainer
Apple Barn
02.2009 - 02.2016
- Analyzed team performance and identified opportunities for additional training.
- Provided coaching and mentoring to employees.
- Maintained organization of documents, materials, and equipment.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
High School Diploma -
Elizabethton High School
Elizabethton, TN05.1996
Skills
- Job Skill Building
- Data organization
- Training Needs Analysis
- Attention to Detail
Timeline
Certified Trainer
Keke's Breakfast Cafe
02.2017 - 02.2020
Certified Trainer
Keke's Breakfast Cafe
01.2017 - Current
Certified Trainer
Apple Barn
02.2009 - 02.2016
High School Diploma -
Elizabethton High School
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