Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Bernier

Harker Heights,TX

Summary

Enthusiastic Training Specialist eager to create and inspire a sales team with a team first mentality.

Overview

16
16
years of professional experience

Work History

Certified Field Trainer

Pulte Group
Austin, TX
03.2020 - Current
  • Explained goals and expectations required of trainees.
  • Created and offered additional materials to enhance training.
  • Assessed training needs through surveys, interviews with employees or focus groups.
  • Supervised, evaluated or referred instructors to skill development classes.

Sales Consultant

PulteGroup
Austin, TX
08.2014 - Current
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Developed key customer relationships to increase sales.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Created successful strategies to develop and expand customer sales.les
  • Created and coordinated group training classes in alignment with company sales objectives.
  • Developed and coordinated group training classes in alignment with company sales objectives.

Marketing Coordinator

Era Colonial Real Estate
Harker Heights, TX
05.2008 - 07.2014
  • Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
  • Developed brand marketing plan strategies to increase brand awareness.
  • Oversaw development of marketing collateral to meet client needs.
  • Assisted with communication strategies and implemented tactics to support business objectives.
  • Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
  • Monitored responses to promotional content, adjusting messages to achieve objectives.
  • Assisted with development of lead generation plans with targeted prospects, measures and objectives.
  • Conducted competitive research and analysis to support strategic marketing initiatives.
  • Partnered with marketing teammates and other stakeholders to build and launch marketing programs.

Education

Bachelor of Arts - English

Texas A&M University - Central Texas
Killeen, TX

Skills

  • Attention to Detail
  • Leadership Development
  • Assignment Delegation
  • Group Discussion Facilitation
  • Employee Interviewing
  • Team Exercises
  • Role Playing
  • Job Skill Building
  • Skill Building
  • Clear Communication
  • Critical Thinking
  • Employee Relations
  • Coaching and Development
  • Corporate Training Programs
  • Relationship Building
  • Team-building activities

Timeline

Certified Field Trainer

Pulte Group
03.2020 - Current

Sales Consultant

PulteGroup
08.2014 - Current

Marketing Coordinator

Era Colonial Real Estate
05.2008 - 07.2014

Bachelor of Arts - English

Texas A&M University - Central Texas
Claudia Bernier