Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Atha

Piqua,OH

Summary

Proven track record of enhancing customer satisfaction at Pet Smart through personalized grooming and health recommendations, showcasing exceptional customer service and attention to detail. Adept at multitasking and problem-solving, consistently exceeding expectations with creative solutions and efficient time management. Demonstrates strong communication skills and adaptability, committed to delivering high-quality results. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

22
22
years of professional experience

Work History

Homemaker

Self-employeed
02.2016 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Pet Stylist

Pet Smat
09.2012 - 09.2015
  • Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Developed creative solutions for challenging pet styling requests, exceeding customer expectations with every finished product.
  • Ensured consistent quality of work by adhering to established grooming procedures and guidelines for all clients'' pets.

Telephone Operator

CT Communications
02.2003 - 02.2012
  • Assisted colleagues with achieving task requirements, aiding team productivity and performance.
  • Maintained accurate records of calls placed and received.
  • Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
  • Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.

Education

High School Diploma -

Urbana High School
Urbana, OH
06.2001

Skills

  • Customer Service
  • Excellent Communication
  • Multitasking Abilities
  • Problem-Solving
  • Attention to Detail
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible

Timeline

Homemaker

Self-employeed
02.2016 - Current

Pet Stylist

Pet Smat
09.2012 - 09.2015

Telephone Operator

CT Communications
02.2003 - 02.2012

High School Diploma -

Urbana High School
Brooke Atha