Brooke Barnes
Tooele,UT
Summary
Experienced and results-driven Human Resources professional with a strong background in HR operations, employee relations, and talent management. Proven success in implementing HR processes, improving organizational efficiency, and driving employee engagement. Skilled in recruitment, onboarding, training, benefits administration, and data analytics, with a comprehensive understanding of employment laws and compliance. Adept at fostering positive work environments and developing strategies that align with company goals. Seeking to leverage HR expertise to contribute to a dynamic organization.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Human Resources Generalist
Security National Financial Corporation
03.2024 - 07.2024
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Facilitated criminal background check process for new hires.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Performs routine tasks required to administer and execute human resource programs including but
not limited to compensation, leave of absence, disciplinary matters, disputes and investigations,
performance and talent management, productivity, recognition, and morale, occupational health and
safety, and training and development. - Creates on-boarding plans by coordinating with supervisors & managers ensuring new hire welfare.
Human Resources and Payroll Manager
Greater Salt Lake Municipal Services District
08.2019 - 03.2024
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Organized and led staff orientation programs and training to promote collaboration.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
Vice President Human Resources and Executive Asst
Eagle Gate College Group
12.2012 - 07.2019
- Negotiated favorable contract terms with benefits providers, resulting in cost savings and enhanced employee satisfaction.
- Enhanced employee retention by implementing strategic HR policies and programs.
- Developed comprehensive onboarding programs to ensure new hires successful integration into the company culture.
- Evaluated HR technology solutions and led implementation projects aimed at modernizing HR processes such as recruitment and performance management.
- Oversaw administration of benefits programs including health insurance, retirement plans, disability coverage, and leave policies.
- Managed compliance with employment laws and regulations, minimizing potential legal risks associated with HR practices.
- Directed hiring and onboarding programs for new employees.
- Mediated conflict resolution between employees and managers, fostering healthier working relationships throughout the organization.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Educated employees on company policy and kept employee handbook current.
- Fostered positive work environment through comprehensive employee relations program.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Prepared new hire letters, employee contracts, and corporate policies.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Facilitated successful meetings and events through meticulous planning, coordination, and logistical support.
- Coordinated high-profile events successfully within budget constraints through diligent vendor negotiations and resource allocation optimization efforts.
- Served as a reliable point of contact for internal and external parties, maintaining professionalism in all interactions.
- Managed sensitive information with utmost discretion, ensuring confidentiality at all times.
- Meticulously maintained records of important documents using both physical filing systems and digital storage solutions.
- Volunteered to help with special projects of varying degrees of complexity.
Massage Therapy Program Director
Carrington College
07.2004 - 11.2012
- Collaborated with colleagues on curriculum development, incorporating best practices for effective instruction and learning outcomes.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Maintained accurate records of student attendance, progress, and performance, adhering to institutional requirements for documentation.
- Provided extra help during office hours or through additional tutoring sessions to ensure all students had access to necessary resources for success.
- Administered exams and assignments to monitor student understanding and progress, implementing systems to fix blocks in comprehension or learning.
- Worked closely with academic advisors to identify at-risk students early in the semester and develop targeted intervention strategies for increased retention rates.
- Designed course materials that aligned with learning objectives while also meeting diverse learning needs of the student population.
- Researched and selected course texts and supplemental learning materials.
- Built strong rapport with students through class discussions and academic advisement.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Advised students on career paths within the massage therapy industry based on individual strengths and interests, guiding them toward fulfilling professional pursuits.
- Participated in ongoing professional development activities to maintain knowledge of industry standards and best practices for teaching massage therapy courses.
- Implemented an interactive approach to instruction, fostering a positive classroom environment conducive to learning and open communication.
- Facilitated workshops on self-care strategies for practitioners, emphasizing the importance of maintaining physical wellness as a successful massage therapist.
- Served as a positive role model for aspiring massage therapists by demonstrating professionalism, ethical behavior, and commitment to ongoing learning within the field.
- Mentored students in developing their professional portfolios and preparing for state licensure exams, contributing to high pass rates.
- Managed classroom resources effectively, ensuring all necessary materials and equipment were available for successful instruction.
- Enhanced student learning by incorporating hands-on massage techniques and real-world scenarios into lessons.
- Developed strong relationships with local employers, facilitating job placement opportunities for program graduates.
- Created engaging lesson plans that incorporated both theory and practice, ensuring a well-rounded education in massage therapy techniques.
- Utilized various teaching methods to accommodate diverse learning styles, promoting increased comprehension and retention of course material.
- Distributed course syllabus and communicated course standards and learning objectives to students.
- Increased learning initiatives by educating students using various hands-on and didactic methods and laboratory studies.
Education
Master of Arts - Human Resources And Employment Relations
Pennsylvania State University
State College, PA05.2017
Bachelor of Science - Psychology
Troy University
Troy, AL03.2014
Certificate - Massage Therapy
Utah College of Massage Therapy Inc
Salt Lake City, UT10.1999
Skills
- HR Policies Implementation
- Compensation and benefits
- Records Management
- Employee Relations
- Internal investigations
- Workers Compensation
- Staff training/development
- Pre-Employment Screening
- Onboarding and Orientation
- Regulatory Compliance
- Employee Counseling
- Workers' compensation
- Microsoft Office Suite
- Training development
- Employment law
- FMLA Administration
Certification
- SHRM Certified Professional (exp. 05/31/2026)
- SHRM Membership (exp. 05/31/2025)
- Licensed Massage Therapist (Utah 9214625-4701 exp. 05/31/2025)
- Certified Utah Notary Public (6677923 exp. 06/20/2025)
Additional Information
References
- Chuck Ericson – Previous Manager at Carrington College and Eagle Gate College
(801) 874-6474; gohogs.ericson@gmail.com - Mandy Sparrow – Eagle Gate College Group colleague
(208) 841-1959; mandyland@gmail.com - Aubrey Kuefner – Owner of Uptown Embroidery and friend
(801) 673-2367 personal or (801) 532-3488 office - Bethany Gzik – Graduate from Carrington College and friend
(541) 212-5938; soda_creme@hotmail.com - Robert Bixler – friend
(562) 338-1839; robert.p.bixler@gmail.com
Affiliations
- Society of Human Resource Management (SHRM)
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementWork from home optionPersonal development programsPaid sick leavePaid time off401k matchHealthcare benefitsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Generalist
Security National Financial Corporation
03.2024 - 07.2024
Human Resources and Payroll Manager
Greater Salt Lake Municipal Services District
08.2019 - 03.2024
Vice President Human Resources and Executive Asst
Eagle Gate College Group
12.2012 - 07.2019
Massage Therapy Program Director
Carrington College
07.2004 - 11.2012
Master of Arts - Human Resources And Employment Relations
Pennsylvania State University
Bachelor of Science - Psychology
Troy University
Certificate - Massage Therapy
Utah College of Massage Therapy Inc
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