Dynamic professional with a proven track record at Cultivation Salon, excelling in customer relations and operational efficiency. Leveraged strong problem-solving skills to enhance service quality and implemented training programs that improved staff performance. Proficient in inventory management, driving cost reductions while ensuring timely product availability.
Work History
Member Service Representative
Massage Envy
Salon Manager
3 Years 1 Month
Cultivation Salon | 07.2023 - Current
Oversaw daily salon operations, ensuring high-quality service and customer satisfaction.
Managed staff schedules and payroll, optimizing labor efficiency and coverage.
Developed and implemented training programs for new stylists, enhancing skill levels.
Analyzed inventory levels, coordinating supply orders to reduce costs and improve stock management.
Purchasing Associate
3 Years
Lemonnade Inc. | 01.2022 - 01.2025
Coordinated purchase orders to ensure timely delivery of products.
Managed vendor relationships to optimize pricing and availability.
Analyzed inventory levels to support procurement decisions.
Assisted in the development of purchasing strategies for cost reduction.
Sales and Service Representative
3 Years 2 Months
European Sun | 05.2017 - 07.2020
Assisted in managing membership databases to ensure accuracy and up-to-date information.
Engaged potential members through effective communication and relationship-building strategies.
Collaborated with team members to develop targeted sales initiatives for membership growth.