Summary
Overview
Work History
Education
Skills
Ohio Guidestone Regional Champion of 2021
Timeline
Generic

Brooke Billock

Findlay,OH

Summary

Proven Administrative Assistant and Lab Technician with a track record of enhancing efficiency at Ohio Guidestone and LabCorp. Expert in data entry and customer relations, I excel in maintaining confidentiality and improving operational workflows. My adeptness in computer proficiency and professional communication has consistently fostered positive outcomes, showcasing my commitment to excellence and teamwork.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Ohio Guidestone
10.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Lab Technician

LabCorp
07.2018 - 10.2018
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.

Lab Technician

AEGIS SCIENCES CORPORATION
10.2015 - 05.2018
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.

Education

High School Diploma -

Findlay Highschool
Findlay, OH
05.2015

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • File Organization
  • Customer and client relations
  • Computer Proficiency
  • Strong Problem Solver
  • Professional Communication
  • Scheduling and calendar management
  • Dedicated Team Player
  • Appointment Scheduling

Ohio Guidestone Regional Champion of 2021

I was recognized company wide for my dedication to the company and our clients.

Timeline

Administrative Assistant

Ohio Guidestone
10.2018 - Current

Lab Technician

LabCorp
07.2018 - 10.2018

Lab Technician

AEGIS SCIENCES CORPORATION
10.2015 - 05.2018

High School Diploma -

Findlay Highschool

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Brooke Billock