Brooke Bowen
Tooele,USA
Summary
Dedicated professional with extensive experience as a Crossing Guard for Tooele County Sheriff's Department, ensuring the safety of children while effectively managing traffic. Proven skills in conflict resolution and customer service, complemented by strong organizational abilities and proficiency in computer systems. Committed to maintaining high safety standards and fostering community cooperation.
Overview
21
21
years of professional experience
Work History
Crossing Guard
Tooele County Sheriff's Department
Stansbury Park, UT
04.2007 - Current
- Ensure safety of approximately 50 children daily
- Consistently punctual
- Proficient in deescalating confrontational drivers
- Communication and cooperation with law enforcement
- Informed motorists and pedestrians of safety protocols when crossing streets
- Discussed traffic routing plans and control point locations with superiors
- Escorted pedestrians across streets while safely monitoring and stopping traffic
- Adhered strictly to established guidelines concerning proper conduct while performing duties as a Crossing Guard
Crossing Guard
Salt Lake County
Magna, Utah
09.2004 - 04.2007
- Ensuring safety of children
- Managing multiple lanes of traffic proceeding in different directions
- Consistently punctual
- Proficient in deescalating confrontational drivers
- Communication and cooperation with law enforcement
- Informed motorists and pedestrians of safety protocols when crossing streets
- Discussed traffic routing plans and control point locations with superiors
- Learned locations and purpose of street traffic signs within assigned patrol areas
- Directed pedestrians across busy street, remaining attentive to traffic and light changes
Customer Service Representative
R.C. Willey
05.2004 - 05.2005
- Customer Service
- Cashier duties
- Credit authorization
- Office supply management
- Phone system management
Education
Medical Billing and Coding - Certified Professional Coder certification
BYU Online
Remote08-2025
BYU Pathways Certification - Computer system functions such as Excel, PowerPoint, Word, etc.
BYU Online Studies Program
Remote12.2024
66 Credits Earned - Three classes shy of earning associate degree
Salt Lake Community College
Taylorsville, UT01.2004
Skills
- Detail Oriented
- Customer Service
- Dependability
- Judgment and Decision-Making Skills
- Multitasking Abilities
- Resource Management
- Computer Systems (Excel, Word, Outlook, PowerPoint)
- Interpersonal Skills
- Organizational Skills
- Effective Communication
- Time Management Abilities
Timeline
Crossing Guard
Tooele County Sheriff's Department
04.2007 - Current
Crossing Guard
Salt Lake County
09.2004 - 04.2007
Customer Service Representative
R.C. Willey
05.2004 - 05.2005
Medical Billing and Coding - Certified Professional Coder certification
BYU Online
BYU Pathways Certification - Computer system functions such as Excel, PowerPoint, Word, etc.
BYU Online Studies Program
66 Credits Earned - Three classes shy of earning associate degree
Salt Lake Community College
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