Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brooke Bryan

Fort Collins,CO

Summary

Driven and customer-focused professional with a track record of resolving issues and ensuring customer satisfaction. Excelled in processing transactions accurately and efficiently, leveraging strong problem-solving and hospitality skills. Demonstrated ability to reconcile cash drawers with precision, highlighting a blend of excellent customer service financial handling. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and trustworthy individual seeking team-oriented environment. Skillful multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.

Overview

2
2
years of professional experience

Work History

Counter Person

Brookside Cleaners
Tulsa, OK
09.2023 - 08.2024
  • Addressed guest complaints and resolved issues to promote satisfaction
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
  • Processed customer orders and accurately entered into order system.

Lifeguard

Forest Creek Pool
Tulsa, OK
05.2022 - 08.2024
  • Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
  • Educated patrons about safe swimming practices through public announcements.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Recognized swimmers in need of assistance and acted quickly.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.

Host

Upper Crust Wood Fired Pizza
Tulsa, OK
06.2022 - 11.2022
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Answered phones promptly to record and confirm reservations.
  • Completed closing duties by emptying trash, cleaning menus, and polishing silverware.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.

Education

Associate Of Arts And Sciences - Undecided

Front Range Community College
Fort Collins, CO

Skills

  • Good customer service
  • Problem Solving
  • Good Hospitality
  • Being genuine and understanding to customers
  • Complaint Handling
  • Resourceful
  • Team Player

Accomplishments

I was caption of my High School cheer team my junior year. I took on a role of responsibility and guidance, I lead my team along with three other captains during games, competitions, and life skills. While I was caption, I was also on principles honor roll and was nominated for the most outstanding cheerleader in Oklahoma.

Timeline

Counter Person

Brookside Cleaners
09.2023 - 08.2024

Host

Upper Crust Wood Fired Pizza
06.2022 - 11.2022

Lifeguard

Forest Creek Pool
05.2022 - 08.2024

Associate Of Arts And Sciences - Undecided

Front Range Community College
Brooke Bryan