Brooke Burns-Francis
Muskegon
Summary
Experienced HR Generalist with proven leadership at Reliant Professional Cleaning Contractors. Expert in account management and data collection, adept at enhancing hiring processes and resolving employee issues. Skilled in Microsoft Office, driving efficiency and fostering a collaborative work environment. Committed to achieving organizational goals through strategic HR initiatives.
Overview
12
12
years of professional experience
Work History
HR Generalist
Reliant Professional Cleaning Contractors
Muskegon
02.2023 - Current
- Conduct all parts of the hiring process.
- Fill in for the HR manager as needed.
- Assist employees with HR related issues.
- Adapt accordingly to meet company needs.
Utility Locator
USIC
02.2020 - 05.2021
- Travel independently to locate and mark underground utilities.
- Document all activities and submit daily productivity reports.
Custodian Supervisor
Reliant Professional Cleaning
Muskegon
02.2018 - 02.2020
- Independently manage multiple accounts.
- Certified in handling hazardous waste and blood-borne pathogens.
Donor Processor
Bio-Blood Components
Muskegon
05.2016 - 06.2017
- Take Donor vital signs and take blood samples.
- Chart medical history.
- Maintain electronic and paper files.
Shift Leader/Cashier
That 70's Dough
Muskegon
08.2013 - 05.2016
- Run store efficiently as a shift leader
- Operate a POS and run nightly reports
- Prep and cook food
Education
Associate in Science (AS) -
Muskegon Community College
Vocational -
Muskegon Area Career Tech Center
High school or equivalent -
Ravenna High School
Skills
- Leadership Experience
- Account Management
- Microsoft Word
- Microsoft PowerPoint
- Data collection
- Microsoft Excel
- Microsoft office
Timeline
HR Generalist
Reliant Professional Cleaning Contractors
02.2023 - Current
Utility Locator
USIC
02.2020 - 05.2021
Custodian Supervisor
Reliant Professional Cleaning
02.2018 - 02.2020
Donor Processor
Bio-Blood Components
05.2016 - 06.2017
Shift Leader/Cashier
That 70's Dough
08.2013 - 05.2016
Associate in Science (AS) -
Muskegon Community College
Vocational -
Muskegon Area Career Tech Center
High school or equivalent -
Ravenna High School
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