BROOKE CALDWELL
North Salt Lake
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
26
26
years of professional experience
Work History
Office Manager
Plus Energies
Salt Lake City, Utah
08.2024 - Current
- Implemented office procedures that improved overall productivity and employee satisfaction.
- Trained new staff on office protocols, fostering a supportive learning environment.
- Organized company events and meetings, enhancing team engagement and morale.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Client Services Coordinator
COLLIERS INTERNATIONAL
Salt Lake City, UT
02.2022 - Current
- Assisted in managing the transaction process from start to finish, including the preparation of property valuations and investment memoranda, client coordination, market data and research, and management of the due diligence process.
- Created and/or formatted proposals, presentations, correspondence, RFP's, as well as letter of intents.
- Supported a team of two highly successful commercial real estate brokers, including organization and general management.
Executive Administrative Assistant
ASCENT ACADEMY
Farmington, UT
08.2016 - 02.2022
- Manage and prioritize principal and vice principal's schedules to ensure that their time is focused on critical, strategic issues.
- Prepares various reports on the state of the school, including enrollment, attendance, class scheduling, budgets and student demographics.
- Handles most communication with parents, teachers and other school staff members, while ensuring to maintain the highest level of confidentiality, both in written and oral communication.
- Assist in planning and executing various projects, including fundraisers, marketing events, collaboration meetings with other schools within our network and schoolwide faculty meetings.
- Composes weekly newsletters to parents and staff. Prepares correspondences from school administration and/or edits memos, and other official school documents.
Development Coordinator
MDSP
Kaysville, UT
02.2015 - 12.2016
- Managed all fundraising for the Mama Dragon Story Project.
- Planned events promoting the MDSP book.
- Assisted the author in strategic fund raising plans, including goal setting, marketing opportunities as well as cost effective techniques.
- Maintained contact and good public relations with all LGBTQ individuals who could potentially benefit from the MDSP book.
Executive Administrative Assistant
A.B.I.
Ogden, UT
03.2000 - 11.2009
- Handled all financials, including payroll, invoicing vendors and company's budget.
- Managed schedules, travel arrangements, and daily administrative tasks for executives.
- Successfully created a database of past projects to be used for bidding of new projects.
Education
Bachelor of Science -
Weber State University
Ogden, UT10-1999
Skills
- Event coordination
- Policy development
- Vendor engagement
- Customer service management
- Task prioritization
- Administration and operations
- Professionalism
- Motivational leadership
- Staff development and training
- Written communication
- Performance management
Interests
I am a writer and a designer, tennis player, a soccer mom and a social justice warrior I am the co-founder of the Mama Dragon's sub group, T-Mamas I found my heart when I served Thanksgiving dinner to homeless LGBTQ youth for the very first time, and now I find myself longing to offer my hand to those in need whenever I can I have a fervent desire to be the change we all wish to see
Timeline
Office Manager
Plus Energies
08.2024 - Current
Client Services Coordinator
COLLIERS INTERNATIONAL
02.2022 - Current
Executive Administrative Assistant
ASCENT ACADEMY
08.2016 - 02.2022
Development Coordinator
MDSP
02.2015 - 12.2016
Executive Administrative Assistant
A.B.I.
03.2000 - 11.2009
Bachelor of Science -
Weber State University