Brooke Camp
Canaan,NH
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Communication Officer
Hanover Police Department
02.2023 - Current
- Dispatching for 62 agencies
- Taking Emergency 911 calls
- Criminal Histories / NICS Checks
- Working closely with the public
- Conflict resolution
- Thorough Communication
Neurology Clinical Secretary
Dartmouth-Hitchcock Medical Center
05.2022 - 02.2023
- Fostered strong relationships with patients, providing empathetic support during their visits while addressing any concerns they may have had about their care plans.
- Enhanced patient experience by efficiently managing appointment scheduling and medical record updates.
- Assisted in the training of new clinical secretaries, ensuring they were well-versed in policies and procedures related to their roles.
Licensed Nursing Assistant
Dartmouth-Hitchcock Medical Center
12.2019 - 05.2022
- Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
- Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
- Upheld regulatory compliance standards by consistently following facility policies, procedures, and licensure requirements.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Emergency Medical Technician Basic
Newport Fire Department
06.2018 - 05.2022
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Participated in community programs to maintain company image and establish strong community relations.
- Performed CPR on unresponsive patients, increasing survival rates in critical situations.
Central Sterile Processing Technician
New London Hospital
09.2015 - 12.2019
- Provided comprehensive training for new technicians on proper cleaning, inspection, assembly, and sterilization techniques.
- Maintained accurate records of sterilization processes, equipment maintenance, and quality assurance checks for audit purposes.
- Prevented cross-contamination between sterile processing areas by diligently following proper workflow protocols at all times.
Licensed Nursing Assistant
Alice Peck Day Memorial Hospital
10.2013 - 09.2018
- Improved patient satisfaction by delivering compassionate and attentive care to diverse populations.
- Enhanced patient safety through diligent monitoring, accurate documentation, and timely reporting of health concerns.
- Transported patients between rooms and appointments or testing locations.
Resident Care Aide
Wheelock Terrace
08.2011 - 10.2013
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Followed nutritional plans to prepare optimal meals.
- Enhanced resident well-being by providing compassionate care and support in daily activities.
Ice Cream Server
Dairy Twirl
03.2008 - 08.2011
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
High School Diploma -
Lebanon High School
Lebanon, NH06-2011
High School Diploma -
Hartford VOTEC
Hartford, VT06-2011
Skills
- Crisis management
- Customer service
- Problem-solving
- Strategy development
- Decision-making
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Team collaboration
- Active listening
Timeline
Communication Officer
Hanover Police Department
02.2023 - Current
Neurology Clinical Secretary
Dartmouth-Hitchcock Medical Center
05.2022 - 02.2023
Licensed Nursing Assistant
Dartmouth-Hitchcock Medical Center
12.2019 - 05.2022
Emergency Medical Technician Basic
Newport Fire Department
06.2018 - 05.2022
Central Sterile Processing Technician
New London Hospital
09.2015 - 12.2019
Licensed Nursing Assistant
Alice Peck Day Memorial Hospital
10.2013 - 09.2018
Resident Care Aide
Wheelock Terrace
08.2011 - 10.2013
Ice Cream Server
Dairy Twirl
03.2008 - 08.2011
High School Diploma -
Lebanon High School
High School Diploma -
Hartford VOTEC
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