Brooke cappolla
lindenhurst,New York
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders, and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Northwell Health Physician Partners
Greenlawn, NY
07.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performing quality control tests on equipment used by the phlebotomy team to ensure proper functioning.
- Performed phlebotomy procedures on patients.
Life Skills Coach
Developmental Disabilities Institute, DDI
Smithtown , NY
11.2022 - Current
- Developed individualized life skills plans for clients based on their needs and goals.
- Provided guidance to clients in developing personal, social and problem-solving skills.
- Conducted assessments of client's current life skills levels and created strategies for improvement.
- Facilitated group sessions focused on teaching healthy lifestyle habits and decision-making techniques.
- Encouraged clients to identify solutions to problems they are facing in their lives.
- Assisted clients with goal setting by helping them create action plans that were tailored to their individual needs.
- Conducted life skills evaluations and set client goals based on abilities.
- Prepared patients for self-management and decision-making responsibilities.
- Supported the development of communication, relationship building and conflict resolution skills among participants.
Medical Assistant
Care access clinic
Babylon , NY
03.2023 - 07.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Life Skills Coach
Meaningful New york
Brooklyn , New York
09.2021 - 06.2023
- Developed individualized life skills plans for clients based on their needs and goals.
- Provided guidance to clients in developing personal, social and problem-solving skills.
- Conducted assessments of client's current life skills levels and created strategies for improvement.
- Created educational materials such as handouts, activities, and presentations to support learning objectives.
- Supported the development of communication, relationship building and conflict resolution skills among participants.
- Monitored progress of clients and provided feedback on their performance during coaching sessions.
- Coached individuals in recognizing emotions, understanding how those emotions impact behavior, and responding appropriately to situations.
- Maintained accurate records of all client interactions including notes on progress made towards goals.
Education
Medical Assistant Diploma - Medical assistant
Hunter Business School
Levittown, NY04-2023
High School Diploma -
Lindenhurst High School
Lindenhurst, NY06-2021
Skills
- Medical office administration
- Patient Flow Management
- Medical Billing
- Check-in coordination
- Patient-focused care
- Patient Scheduling
- Phlebotomy
- Procedure Assistance
- Medical Terminology
- HIPAA Compliance
- CPR
- Vital Sign Monitoring
- Reliable team player
- Venipuncture and phlebotomy
- Quick problem solver
- Electrocardiography (EKG)
Accomplishments
- valedictorian of Hunter Business school class.
Timeline
Medical Assistant
Northwell Health Physician Partners
07.2023 - Current
Medical Assistant
Care access clinic
03.2023 - 07.2023
Life Skills Coach
Developmental Disabilities Institute, DDI
11.2022 - Current
Life Skills Coach
Meaningful New york
09.2021 - 06.2023
Medical Assistant Diploma - Medical assistant
Hunter Business School
High School Diploma -
Lindenhurst High School
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