Brooke Chappell
Eustis,FL
Summary
Detail-oriented and client-focused professional with extensive experience in high-volume, fast-paced service environments. Proven ability to manage complex schedules, communicate effectively under pressure, and maintain strict confidentiality. Eager to leverage exceptional organization and problem-solving skills in a dynamic paralegal position.
Overview
18
18
years of professional experience
Work History
Server
Gator Bay Marina
06.2026 - Current
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted with menu recommendations and accurately took customer orders.
- Maintained cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
Team Member
Dunkin Doughnuts
02.2025 - 04.2026
- Prepared and served beverages and food items according to company standards.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Assisted in inventory management, monitoring stock levels for timely replenishment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Server/cook
Genos Pizza
07.2025 - 02.2026
- Delivered exceptional customer service in fast-paced environment.
- Processed orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area and kitchen.
- Prepped/ made pizzas and salads
Server
Outback Steakhouse
02.2010 - 12.2012
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Took customer orders accurately and efficiently, utilizing POS system for transaction
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Server
Blue Gator Sports Pub & Grill
04.2011 - 05.2012
- Took customer orders accurately and efficiently, utilizing POS system for transaction processing.
- Managed multiple tables simultaneously while prioritizing guest needs and requests.
- Collaborated with kitchen staff to ensure timely and accurate meal delivery to guests.
- Served food and beverages promptly with focused attention to customer needs.
Resident Care Associate
Osprey Lodge Assisted Living & Memory Care
06.2008 - 08.2011
- Provided compassionate care and support to residents in daily activities and personal hygiene.
- Assisted with medication administration, ensuring accuracy and adherence to prescribed schedules.
- Developed individualized care plans in collaboration with healthcare professionals to meet resident needs.
- Monitored residents' physical and emotional well-being, reporting changes to nursing staff promptly.
Bartender
Laura Lees
09.2023 - 2025
- Crafted and served a diverse range of cocktails and beverages, ensuring high-quality standards.
- Managed bar inventory, tracking supplies to minimize waste and maintain stock levels.
- Provided exceptional customer service, fostering positive experiences and repeat clientele.
Education
Associate of Science - Paralegal Studies
Bryant & Stratton Online
New York, NY03-2026
Skills
- Client Intake & Relations
- Time Management & Scheduling
- Multi-Tasking & Prioritization
- Conflict Resolution
- Document Management & Filing
- Discretion & Professionalism
Timeline
Server
Gator Bay Marina
06.2026 - Current
Server/cook
Genos Pizza
07.2025 - 02.2026
Team Member
Dunkin Doughnuts
02.2025 - 04.2026
Bartender
Laura Lees
09.2023 - 2025
Server
Blue Gator Sports Pub & Grill
04.2011 - 05.2012
Server
Outback Steakhouse
02.2010 - 12.2012
Resident Care Associate
Osprey Lodge Assisted Living & Memory Care
06.2008 - 08.2011
Associate of Science - Paralegal Studies
Bryant & Stratton Online