Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Cherven

Harrietta,MI

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

5
5
years of professional experience

Work History

Front Desk Associate

Econolodge
04.2023 - 07.2023
  • Scheduled and confirmed all reservations and arranged personal services for VIP customers, wedding and other event attendees
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Provided to all callers and guests information about our hotel and rates, etc
  • Responded promptly to customer complaints in a professional and timely manner

Assembly Operator

Hutchison Antivibration Systems
01.2023 - 04.2023
  • Maintained a strong attention to detail while working on complex assemblies, ensuring high-quality results and minimal errors.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assembled product components by examining connections for correct fit and fastening parts and subassemblies.
  • Maintained a clean and organized workspace, contributing to overall safety and productivity.

Front Desk Administrative Assistant

McBain Family Chiropractic Center
10.2022 - 12.2022
  • Greeted patients upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times.
  • Enhanced customer satisfaction by providing efficient and professional front desk support.

Sales Supervisor

Harbor Freight Tools USA
08.2021 - 07.2022
  • Checked store merchandise regularly for proper display and replenishment.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Handled escalated customer issues promptly, ensuring timely resolution and high levels of customer satisfaction.

Data Entry Clerk

Network Reporting
09.2020 - 07.2021
  • Schedule court reporters for depositions throughout the State of Michigan etc
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.

Clerical Administrative Assistant

T&C MFG & Operating, Inc.
06.2018 - 04.2020
  • Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
  • Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
  • Maintained a professional office environment by ordering supplies, managing inventory levels, and coordinating equipment maintenance as needed.

Education

High School Diploma -

Great Bend High School
Great Bend, KS
05.2000

General Studies

Barton County Community College
Great Bend, KS

Medical Billing and Coding

Colorado Technical University
Colorado Springs, CO

Skills

  • Time Management
  • Problem-solving skills
  • Scheduling
  • File Management
  • Word Processing
  • Administrative Skills

Timeline

Front Desk Associate

Econolodge
04.2023 - 07.2023

Assembly Operator

Hutchison Antivibration Systems
01.2023 - 04.2023

Front Desk Administrative Assistant

McBain Family Chiropractic Center
10.2022 - 12.2022

Sales Supervisor

Harbor Freight Tools USA
08.2021 - 07.2022

Data Entry Clerk

Network Reporting
09.2020 - 07.2021

Clerical Administrative Assistant

T&C MFG & Operating, Inc.
06.2018 - 04.2020

High School Diploma -

Great Bend High School

General Studies

Barton County Community College

Medical Billing and Coding

Colorado Technical University

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Brooke Cherven