Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Brooke Clift Lovelace

Milton,WI

Summary

Executive Administrative Partner with 14 years of experience supporting multiple sales functions at W.W. Grainger. Skilled at prioritizing competing demands, adjusting quickly as business needs change, and keeping complex work moving across teams. Brings strong knowledge of Grainger policies, systems, and internal processes, along with the ability to build relationships, provide stability during change, and handle sensitive information with discretion. Proficient in Salesforce, Sales Hub, Power BI, Microsoft 365, and AI tools used to streamline workflows and support informed decisions.

Seasoned Executive bringing many years of experience in the field and a demonstrated record of success. Versatile and strategic leader with top-notch decision-making and prioritization skills. Looking to take on a challenging new role with an expanding and forward-thinking organization.

Driven Executive with many years of experience aligning systems with business requirements, policies, and regulatory requirements. Dedicated to fostering organizational change to optimize productivity and cost efficiency. Success guiding business processes that drive results. Resourceful and strategic with proven history of exercising sound judgment and decision making.

Talented Executive Director offering proven background in business settings and driving organizational change at operational levels. Demonstrated leadership, planning, and problem-solving abilities focused on delivering robust, performance-oriented strategies to meet current and expected demands.

Dedicated professional offering several years of experience. Effective at independently planning and managing diverse business relationships. Proficient in time management with disciplined execution strategy. Demonstrated strong organizational skills and communication abilities.

Overview

14
14
years of professional experience

Work History

Executive Administrative Partner Direct Sales (Central)

W.W. Grainger, Inc.
01.2025 - Current
  • Support an RSVP of Field Sales and a regional organization of 112 sellers led by 10 DSMs
  • Anticipate leadership needs, manage priorities, and keep key regional initiatives moving forward.
  • Managed executive communications to ensure clarity and alignment among stakeholders regarding personnel matters and sensitive business information with discretion.
  • Partner with executive leaders, cross-functional teams, and vendors to resolve issues and support business needs.
  • Help create and build a collaborative team culture focused on consistency and professional growth.
  • Plan and execute leadership meetings, business reviews, and regional events.
  • Help leaders navigate organizational changes while maintaining day-to-day continuity.
  • Monitored regional deliverables to ensure timely completion and alignment with objectives, coordinated stakeholders, and followed up on deadlines and commitments.
  • Identified opportunities to streamline work and improve efficiency, utilizing Salesforce, Sales Hub, Power BI, Microsoft 365, ChatGPT, and Microsoft Copilot to simplify reporting and workflows.

Executive Administrative Business Partner National Accounts

W.W. Grainger, Inc.
01.2021 - 01.2025
  • Supported an RSVP and directors by managing priorities, regional deadlines and initiatives, executive communications, travel, and large-scale meetings. Coordinated cross-functional initiatives, facilitated change management, safeguarded confidential information, and identified process improvements to enhance operational effectiveness.
  • Led cross-functional teams to enhance operational efficiency and service delivery.
  • Developed strategic initiatives to improve customer satisfaction and retention rates.
  • Analyzed market trends to identify opportunities for business growth and expansion.

National Sales Coordinator

W.W. Grainger, Inc.
01.2019 - 01.2021
  • Coordinated recurring reports, pricing, track code maintenance, sales content, and pre- and post-order needs for National Account sellers serving TPI contractual customers. Collaborated with leaders and cross-functional teams to enhance processes and customer and seller experience, enabling sellers to concentrate on growth.
  • Coordinated national sales initiatives across multiple regions and teams.
  • Managed communication between sales teams and senior management effectively.

Corporate Collections Specialist

W.W. Grainger, Inc.
01.2013 - 01.2019
  • Managed customer accounts, collaborating with Sales, Customer Service, and Finance to resolve complex issues and strengthen customer relationships.
  • Managed customer accounts to ensure timely collection of outstanding payments.
  • Analyzed account discrepancies and resolved billing issues promptly.
  • Communicated with customers via phone and email to discuss payment plans.

Education

Some College (No Degree) - Administrative Professional

Blackhawk Technical College
Janesville, WI

Skills

  • Executive Support
  • Calendar management
  • Event planning
  • Executive Communications
  • Stakeholder Coordination
  • Cross-Functional Collaboration
  • Project coordination
  • Process Improvement
  • Customer Support
  • Confidential information handling
  • Reporting & Business Insights
  • Vendor Coordination
  • Relationship management
  • Problem Solving
  • Microsoft 365 expertise
  • Salesforce
  • Sales Hub
  • Power BI
  • ChatGPT
  • Microsoft Copilot
  • Executive scheduling
  • Travel coordination
  • Process improvement
  • Event planning
  • Stakeholder management
  • Customer management
  • Information confidentiality
  • Cross-functional collaboration
  • Change management
  • Time management
  • Effective communication
  • Problem solving
  • Team collaboration
  • Report analysis
  • Executive support
  • Advanced MS office suite
  • Project planning
  • Logistics and schedule management
  • Information confidentiality
  • Calendar management
  • Scheduling
  • Administrative support
  • Project oversight
  • Travel arrangements
  • Appointment setting
  • Report development
  • Spreadsheet tracking
  • Interpersonal communication
  • Excel spreadsheets
  • Strong problem solver
  • Policy enforcement
  • Professional and mature
  • Schedule planning

Personal Information

Title: Executive Administrative Partner

Timeline

Executive Administrative Partner Direct Sales (Central)

W.W. Grainger, Inc.
01.2025 - Current

Executive Administrative Business Partner National Accounts

W.W. Grainger, Inc.
01.2021 - 01.2025

National Sales Coordinator

W.W. Grainger, Inc.
01.2019 - 01.2021

Corporate Collections Specialist

W.W. Grainger, Inc.
01.2013 - 01.2019

Some College (No Degree) - Administrative Professional

Blackhawk Technical College
Brooke Clift Lovelace